Administrative Assistant

Make a Home Foundation

Job Description: Administrative Assistant

Position Summary: The Administrative Assistant plays a key role in Make a Home Foundation's daily operations, helping ensure furniture and household essentials are delivered to individuals and families transitioning out of homelessness, shelters, halfway houses, and other difficult life circumstances.

This position requires excellent organizational skills, strong computer proficiency, attention to detail, and the ability to coordinate clients, inventory, deliveries, and administrative requirements.

Key Responsibilities

1. Client Coordination

• Communicate with clients receiving furniture and household goods.
• Schedule clients’ furniture deliveries and coordinate individual household needs.
• Maintain accurate client records and delivery information.

2. Inventory Management

• Track furniture inventory.
• Maintain mattress inventory

3. Scheduling and Delivery Coordination

• Maintain and update calendars for client deliveries and donation pickups.
• Plan and organize truck routes for efficient client deliveries and donation pickups.

4. Office Administration and Communication

• Answer incoming phone calls and respond to emails promptly and professionally.
• Maintain organized records, forms, and administrative files.

5. Technology and Data Management

• Maintain accurate electronic records and spreadsheets.
• Use calendars, email, and computer-based systems to manage daily responsibilities.
• Identify opportunities to improve administrative processes and recordkeeping.

6. Compliance and Administrative Deadlines

• Track deadlines for required government reports, permit renewals, and other organizational filings.
• Maintain a calendar of important deadlines and ensure required documents are prepared and submitted on time.

Required Qualifications

• Strong computer skills and high technological proficiency.
• Proficiency in Microsoft Excel
• Experience with email, electronic calendars, data entry, and document preparation.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to coordinate multiple tasks and meet deadlines.
• Ability to work independently and manage changing priorities.
• Professional, courteous, and compassionate communication with clients, caseworkers, and coworkers.

About Make a Home Foundation: Make a Home Foundation helps individuals and families rebuild their lives by furnishing homes with essential furniture and household goods. Through partnerships with community organizations, we help restore comfort, stability, and hope to people facing difficult circumstances.

The Administrative Assistant helps make this mission possible by keeping our office, inventory records, schedules, and deliveries organized and running smoothly.

Pay: $17.00 - $20.00 per hour

Expected hours: 24.0 per week

Experience:

• Microsoft Excel: 3 years (Required)
• Calendar management: 3 years (Required)

Work Location: In person