Administrative Assistant

Key Responsibilities

Front Desk & Reception

• Greeting & Visitor Management: Warmly welcome clients, visitors, applicants, and employees; ensure guest sign-ins and issue temporary visitor badges in accordance with site security protocols.
• Call Handling: Answer, screen, and route incoming call inquiries, emails, and front-desk messages to the appropriate departments.
• Reception Area Upkeep: Keep the lobby, reception area, and main conference rooms clean, orderly, and presentable at all times.

Administrative & Operational Support

• Monitor stock levels of office supplies, pantry items, and stationeries; assist with vendor coordination and purchase requests.
• Act as the main liaison for building management, housekeeping, and maintenance teams for site repairs and facilities requests.
• Sort, log, and distribute incoming/outgoing mail, couriers, and internal deliveries.
• Assist in organizing internal site events, town halls, and client visits, including room reservations and catering arrangements.
• Maintain digital filing systems, vendor invoices, and basic tracking logs in Google Sheets or Microsoft Excel.

Qualifications & Requirements

• High School Diploma, Senior High School Graduate, or Vocational / College Degree in any field.

• 1–2 years of relevant experience in front desk reception, customer service, or administrative support (BPO/shared services experience is a plus).

• Good spoken and written English communication skills; professional telephone and interpersonal etiquette.

• Basic proficiency in Microsoft Office (Word, Excel) or Google Workspace (Docs, Sheets, Forms).

• Key Attributes:

  • Highly organized with good attention to detail.
  • Punctual, reliable, and capable of multi-tasking in a fast-paced environment.
  • Strong customer service orientation and professional composure.

• Work Schedule: Willing to work on-site and adapt to shifting operational schedules if required.