Administrative Assistant

Job Overview

With our continued growth, we are seeking a Full Time, motivated, well organized and personable Administrative Assistant to join our team. The ideal candidate will act as a liaison between various departments within the company and our customers, ensuring every customer interaction is handled with care, professionalism and efficiency. From managing inquiries and processing orders to collaborating with our teams, you will play an important role in ensuring an exceptional customer experience.

Responsibilities

• Set up new customer accounts; update existing customer accounts in CRM databases
• Receive, review and process customer orders and requests
• Follow communication procedures, guidelines, and policies
• Respond to customer inquiries via phone or email in a timely and professional manner
• Provide accurate, valid, and complete information by using the right tools and methods
• Communicate and coordinate with members of all departments as required
• Handle customer issues, provide appropriate solutions and alternatives, and follow up to ensure resolution
• Go the extra mile to engage customers and ensure satisfaction

Requirements:

• High school diploma or equivalent
• 2+ years of experience in administrative support is preferred
• Self-motivated with the ability to multitask, prioritize, and manage time effectively
• Ability to work independently and as part of a team
• Dependable and reliable, with strong attention to detail and willingness to learn
• Excellent communication and presentation skills
• Knowledge of Microsoft Office Suite and CRM Systems

Join us as a Administrative Assistant where your enthusiasm for helping others meets your talent for organization! Bring your technical proficiency, and passion for delivering top-tier service to a role that values your contributions every day. We’re committed to supporting your growth while providing an engaging work environment filled with opportunities to excel!

Pay: From $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person