Administrative Assistant

About Avrio Solutions

Avrio Solutions is a forward-thinking accounting, tax, and advisory firm committed to providing exceptional service to businesses. Developing strong relationships, working efficiently, and attention to detail are core to our reputation for delivering high-quality professional services to our clients. Our core purpose is to help people achieve success and build wealth in the ways that are uniquely right for them.

About the Position

As an Administrative Assistant at Avrio Solutions, you will play an important role in supporting our daily office operations, communicating with clients, and helping our accounting professionals stay organized, efficient, and busy.

Working directly under our Lead Administrative Assistant, you will be involved in a variety of administrative responsibilities, including client communications, scheduling, document management, client onboarding, and tax season support.

What does tax season support mean? During tax season, you will help manage the high volume of client documentation and assist with processing of completed tax returns, including coordinating electronic signatures and preparing documents for client delivery.

This position does not involve preparing or technically reviewing tax returns, so tax knowledge, degrees or credentials are not required or expected. Therefore, previous accounting or tax experience is not required. What matters most to us is that you bring a strong work ethic, excellent customer service skills, attention to detail, and a willingness to learn and take initiative and ownership over your work.

Key Responsibilities

Client Service & Communication

• Greet and assist clients visiting our office, providing a welcoming, professional experience.
• Answer incoming phone calls and assist clients with general inquiries.
• Direct client questions and requests to the appropriate team members.
• Schedule appointments and coordinate client meetings.

Tax Season & Document Processing

• Receive, scan, upload, and organize incoming client tax documents.
• Track outstanding client documentation and information requests.
• Maintain organized client records.
• Prepare and send electronic signature requests and monitor completion.
• Follow up with clients regarding outstanding signatures and documents (this is a big one).

General Administrative Support

• Assist the Lead Administrative Assistant with daily office operations.
• Prepare and distribute correspondence, engagement letters, and other administrative documents.
• Support new-client onboarding, including gathering information and setting up client records.
• Assist with billing routine client payment follow-up.
• Process incoming and outgoing mail.

Qualifications

What We're Looking For

• Previous experience in a customer-facing role.
• Excellent communication skills.
• Strong attention to detail and organizational skills.
• A friendly, professional, and helpful attitude.
• Ability to multitask and work in a busy environment with deadlines.
• Comfortable with technology and learning new software.
• Reliability, punctuality, and a strong sense of personal accountability.
• Ability to follow procedures.
• Not afraid to ask questions, receive feedback, and learn new things.
• Ability to handle sensitive and confidential information with the appropriate discretion.
• Availability to work additional hours during tax season.

Experience That Would Be a Plus (but not a requirement)

• 3+ years in Hospitality
• Administrative or office support experience.
• Experience in an accounting, tax, legal, or financial services firm.
• Familiarity with Microsoft Outlook, Word, and Excel.
• Experience with electronic document management, scheduling software, or business applications.

Schedule & Location

• Full-time, on-site position in Berlin, New Jersey.
• Monday - Friday, approximately 40 hours per week, with overtime compensated at 1.5x the regular hourly rate.

Benefits & Total Compensation

• Hourly wage: $20.00–$22.00, based on experience and qualifications.
• 100% employer-paid health insurance coverage.
• Life insurance and disability insurance options available.
• Paid time off (PTO). Blackout Dates: January 1-April 15
• 401(k) retirement plan with employer matching contributions.
• Education stipend up to $5,250 annually to support continued learning and professional development.
• Year-end production bonus opportunity, based on individual performance and firm-established criteria.

To Apply (Keep Reading)

We're excited to learn more about you! To be considered for the Administrative Assistant position at Avrio Solutions, please follow the application instructions below.

1. Submit Your Application

Send your application to [email protected] with the subject line:

“Administrative Assistant – [Applicant Name]”

Your application should include:

• Your resume in PDF format. No cover letter, please! :)
• A brief introductory Loom video (up to 120 seconds). This is your opportunity to introduce yourself, share a little about your background, and tell us why you're interested in joining our team.

New to Loom? Check it out here: www.loom.com. Every new user gets a free 14-day trial.

2. Creating Your Loom Video Application

We've put together a short guide with tips to help you create a great video introduction.

View Our Loom Video Application Guide

This guide will help you introduce yourself, share your experience, and express your enthusiasm for the position. Don't worry about making a perfect video. We're simply interested in getting to know you!

3. What Happens Next?

Upon receipt of your application, you can expect an acknowledgment of your email.

Selected candidates will be invited to participate in virtual interviews as the next step in our hiring process.

We look forward to hearing from you!

Important Dates

• Application Window: October 16 – November 2, 2026
• Initial Interviews: November 9–13, 2026
• Ideal Start Date: November 30, 2026

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Are you able to work overtime if necessary?
• On a scale from 1 to 5, how would you rate your skill with Microsoft Office products like Excel and Word?

Education:

• High school or equivalent (Required)

Work Location: In person