Administrative Assistant

Hearthside Fireplaces and More is looking for a dependable and detail-oriented Administrative Assistant to join our Decorah office. This position supports our office and field teams by assisting customers, coordinating schedules, and keeping operations running smoothly.

Job Responsibilities and Requirements:

• Answer and direct phone calls - taking detailed messages.
• Greet walk-in customers
• Assist customers with questions on products and services
• Provide administrative support to office and field staff
• Utilize office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook Calendar.
• Manage daily tasks for the company-affiliated storage unit business.
• Handle incoming inquiries, customer rentals, and lease agreements
• Process storage unit payments, manage billing inquiries, and maintain accurate ledger accounts.
• Develop advertising to promote storage units and drive occupancy rates

Skills:

• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Outlook Calendar for scheduling and managing appointments.
• Excellent written and verbal communication skills.
• Strong customer service skills with a friendly and professional demeanor.
• Computer literacy with the ability to quickly learn new software programs.
• Knowledge of bookkeeping preferred
• Team player environment – coordinating with multiple internal companies

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person