Administrative Assistant

About us

We are customer-centric and our goal is to provide next level patient care within our Pelvic Health specialty clinic.

Our work environment includes:

• Modern office setting
• Modern patient care approach
• Growth opportunities
• Casual, yet professional work attire
• Relaxed atmosphere
• Flexible working hours
• On-the-job training

Job Summary

As a Physical Therapy Administrative Assistant at Oasis Physical Therapy, you will be an essential part of our team and the first person our patients encounter. In this role you will be providing exceptional customer service as well as administrative and facility support to ensure a smooth and positive experience for our patients.

Duties

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect, verify, and efficiently process patient information, discuss and gather insurance information, and process necessary payments and documentation accurately.
• Coordinating with clinical staff by helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy.
• Help provide customer service through additional creative roles.
• Cleaning and Maintenance: Ensure cleanliness and organization of clinic areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies. Additional cleaning and maintenance as needed throughout operations.

Skills

• Knowledge of medical terminology, anatomy, and physiology
• Ability to work collaboratively in a healthcare team
• Strong attention to detail and care for patients' well-being
• Liaise effectively between patients, clinical staff, and other departments within the facility
• Communicate clearly and professionally to address patient concerns or questions
• Ability to hear instruction and translate into action, ability to forward think and self-lead
• Strong desire to be a part of a life changing patient experience and provide quality work within your role

Physical Requirements

• Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
• Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
• Vision: Clear vision for reading and analyzing documents.
• Communication: Ability to communicate effectively verbally and in writing.
• Mobility: Occasional movement within the office environment.

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

Job Type: Part-time

Pay: $14.00 - $20.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Work Location: In person