Administrative Assistant

This position will be an administrative assistant for a thriving, private psychiatry practice in the triangle area in NC. The ideal candidate for this position is detailed oriented, organized, and has an excellent phone manner, administrative skills and is proficient with Google Workspace. We are looking for an organized person who is able to manage multiple tasks and meet deadlines. This position includes daily interactions with patients so a friendly and professional demeanor is required.

Responsibilities include:

• Answer phones and schedule appointments; Manage voicemails and patient messages
• Prepare patient information/records/insurance prior to appointments
• Assist in scheduling new and established patient appointments
• Organize and upload patient documentation into the EMR software
• Verify patient’s benefits eligibility with insurance companies
• Check in/out patients
• Manage patient payments and receipts
• Assistant with lab collections for providers
• Helping with various tasks around the office and assisting other team members as needed.

Qualifications

• Proficiency in Google Suite
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Experience using Electronic Medical Records (EMR)
• High School Diploma required, Associate Degree or higher preferred
• Experience in Mental Health or Medical Office is highly preferred.

$16-19/hr. based on experience

Additional Benefits

• Holiday Pay

• PTO

-Medical, Dental & Vision Insurance following 30 days of employment; additional supplemental plans available as well.

Schedule: Monday - Friday 8:00AM - 5:00PM; Daily lunch break 1-2pm

The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling patient appointments, to communicating with clinicians and office administrative staff, you will be responsible for completing multi-level tasks in a professional and timely manner. This position is ideal for an individual with medical office experience, CMA certification, and/or interest in the field of psychiatry.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person