Administrative Assistant

We currently have a great opportunity for an individual who is looking to be a valued member and key contributor to our Sales and Customer Service Team. The successful candidate will be an integral part of a fast paced work environment providing administrative support to key areas of the business.

ABOUT OUR COMPANY: We provide services for General as well as Life Insurance. Our Sales and Customer Service team is the heart of our organization and we take every measure to foster learning, professional development and career advancement of each individual.

SUMMARY:

The Admin Assistant will be responsible for data entry, processing documents, social media management, directing phone calls and email workflow.

REQUIREMENT

• Successful completion of Grade 12 or higher
• Strong sales, customer service and phone skills
• Smart, ambitious, fast paced and personable
• Detail oriented
• Striving for improvement, growth and meaning
• Be effective – get things done
• Demonstrate exceptional verbal and written communication skills
• High degree of adaptability and effectiveness
• Expert with Microsoft Office - Outlook, Excel, Word

JOB DUTIES AND RESPONSIBILITIES INCLUDE(BUT NOT LIMITED TO):

• Data Entry across Company Portals and Internal Systems
• Processing, organizing, and reviewing client documents with accuracy
• Resolve any documentation discrepancies, and follow up as needed to ensure applications and paperwork are processed efficiently and in a timely manner
• Initiate outbound calls to prospective clients
• Develop and maintain relationships with clients through regular follow-ups and building rapport
• Uploading resources and information on social media platforms
• Other duties as assigned

EXPERIENCE

• Minimum 1 Year Experience in Customer Service/ Sales
• Proficiency with Insurance Company Portals will be considered an asset

THIS POSITION WILL APPEAL TO SOMEONE WHO:

• is motivated, willing to learn and grow with our company
• has a keen eye for detail and accuracy along with excellent data entry skills
• has a strong professional phone manner
• enjoys customer service, and interacting with clients on the phone and in person

ADDITIONAL BENEFITS OF A CAREER IN THIS COMPANY

• Comprehensive Health and Dental coverage
• Great culture where you love your job
• Clear, candid and constructive feedback
• Investment in your skills and well being
• Coaching, mentoring and education
• An environment that promotes work life balance
• Opportunity to enter and grow in Insurance industry

LANGUAGE REQUIREMENTS : Candidate must be Bilingual who can speak:

• English
• Punjabi

COMPENSATION: Hourly. Compensation will be determined on the basis of your education, work and experience.

JOB TYPES:

• Full Time

LOCATION:

• Edmonton, AB

We appreciate the interest of all that apply however only qualified candidates will be contacted.

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Language:

• Punjabi & English (required)

Work Location: In person