Administrative Assistant

Salary From £25,689 to £26,095 Per annum Pro rata

Location Christchurch

This is a permanent, full time vacancy that will close in 17 days at 23:59 BST.

The Vacancy

We are looking for an Administrative Assistant to join our dedicated and supportive team at Avon View.

Avon View is an 81-bed residential and nursing home, providing high-quality, person-centred care for older people, including those who are frail, living with dementia or have nursing care needs. Our team is committed to creating a safe, welcoming and homely environment where residents are treated with dignity, respect and compassion.

As an Administrative Assistant, you’ll be an important part of the team, providing essential day-to-day administrative support to help the home run smoothly. You’ll work closely with colleagues, residents, families and visitors, providing a friendly and professional service and contributing to the warm and supportive environment at Avon View.

We are seeking candidates who have a genuine wish to make people’s lives better by actively supporting our clients in a person-centred way. You should be a strong team player with a positive attitude and a flexible approach.

What you’ll do

• Responding to enquiries from clients, families, and professionals, ensuring they are directed to the appropriate team member or resource efficiently and courteously.
• Performing administrative tasks, including drafting letters, internal communication, reports, forms, and templates with accuracy and attention to detail.
• Managing and maintaining confidential records, including creating and interrogating data within specialised IT systems, ensuring data integrity and compliance with confidentiality requirements.
• Providing comprehensive office support services, such as organising filing systems, collecting and analysing manual data, managing stationery supplies, preparing accurate meeting minutes, and processing and verifying accounts and invoices.

What you need

• Strong organisational and time management skills.
• Good interpersonal skills with the ability to communicate effectively.
• Competent IT skills with experience using Microsoft systems including Word, Excel and Outlook.
• A minimum of GCSE grade C (or equivalent) in Mathematics and English is required

Full time - 37 hours

Who we are

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients’ families. This extends to respite care for families and carers.

We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

What we offer

• Career Progression: excellent opportunities to develop and learn.
• Generous Holiday Allowance: 26 days not including bank holidays, rising to 29 with length of service (pro-rata for part-time).
• Employee Assistance Programme: We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.
• Occupational Sick Pay: We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you’re cared for when you need it most.
• Company Contributory Pension Scheme: we contribute 3%
• Morbus Commuter Club: savings on bus travel across Bournemouth, Poole and Christchurch
• Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more)

The Company

Tricuro is owned by Bournemouth, Christchurch and Poole Council and provides short and long term high quality care and support to adults, their carers and families. We have highly trained and skilled staff and offer flexibility, consistency and reliability of service which is focused on meeting the needs of people in our communities.

If you are looking for an exciting and rewarding job opportunity in a care environment, come and work for us. We can offer a career that adds value to the community and makes a difference to the lives of vulnerable people.

The Benefits

Full time and part time positions available

Career progression

Access to high quality CPD and qualifications

Health and wellbeing support package

Competitive rates of pay

Enhancements are paid for weekends and bank holidays

Generous annual leave entitlement

Bank holidays are provided as extra