Administrative Assistant

About Us

Village of Hope is a 501-c3 whose mission is to strengthen families, prevent family separation, and transform the way kids experience foster care in North Idaho.

Role Summary

The Administrative Assistant plays a vital role in ensuring the daily operations of Village of Hope run smoothly and efficiently. This position provides administrative, financial, and communications support to the Executive Director and team.

Specific Duties and Responsibilities

· Serve as the first point of contact for Village of Hope, ensuring timely, professional, and compassionate responses to general inquiries.

· Manage organizational emails, calendars, scheduling, purchasing, office supplies, and administrative systems.

· Maintain organized digital and physical records, including Google Drive and organizational files.

· Provide administrative support to the Executive Director and Board of Directors, including meeting preparation, agendas, minutes, and reports.

· Coordinate venue bookings, storage organization, and general office logistics.

· Proactively identify operational needs, anticipate challenges, and implement practical solutions within established responsibilities.

· Independently manage projects from initiation through completion, ensuring timely follow-through.

· Manage routine bookkeeping, including accounts payable, transaction recording, account reconciliation, and preparation of financial reports.

· Maintain and update the Village of Hope website.

· Create, schedule, and publish social media content promoting events, classes, programs, and organizational updates.

· Assist with newsletters, promotional materials, and organizational communications.

· Assist the Executive Director with special projects and organizational priorities.

Qualifications

· Ability to support and champion Village of Hope's mission, vision, values, and belief statement.

· At least one year of relevant office administration, customer service, or bookkeeping experience preferred.

· Valid driver's license and reliable transportation, as required for assigned duties.

· Ability to perform applicable physical responsibilities, including lifting up to 30 pounds, with or without reasonable accommodation.

Knowledge/Skills

· Proactive & Self-Directed: Takes initiative, anticipates needs, and independently moves tasks and projects forward without requiring constant direction or oversight.

· Resourceful Problem Solver: Approaches challenges with creativity, sound judgment, and a solutions-oriented mindset. Actively seeks answers, identifies options, and takes appropriate action to resolve problems.

· Ownership & Accountability: Takes responsibility for outcomes, follows through on commitments, and ensures tasks are completed accurately and on time.

· Organization & Prioritization: Effectively manages multiple responsibilities, competing deadlines, and shifting priorities.

· Continuous Improvement: Recognizes opportunities to improve systems, processes, and organizational efficiency.

· Communication & Collaboration: Demonstrates excellent written and verbal communication skills and works effectively with staff, board members, volunteers, and community partners.

· Technical Skills: Proficient with Google Workspace applications; experience with QuickBooks Online or comparable bookkeeping software. Comfortable learning new technology, including donor management systems, social media platforms, and Canva.

· Confidentiality & Integrity: Handles sensitive financial, donor, personnel, and organizational information with discretion and professionalism.

· Adaptability: Responds positively to changing needs and demonstrates flexibility in a growing nonprofit environment.

Pay: From $25.00 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• Paid time off

Work Location: In person