Administrative Assistant for Scholarships & Alumni Relations

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

• Based on the annual unduplicated credit and non-credit headcount for FY 2023.

Description/Job Summary

The Advancement Office seeks a highly organized and detail-oriented Administrative Assistant to support scholarships, alumni engagement, donor stewardship, advancement activities, and event logistics; perform routine data entry and record maintenance in Raiser’s Edge NXT and AcademicWorks; prepare correspondence and reports; maintain accurate alumni, donor, scholarship, and constituent records; and serve as a liaison to students, alumni, donors, community partners, and internal College stakeholders.

Responsibilities/Duties

• Maintain departmental electronic and physical filing systems.
• Proofread and distribute routine correspondence and reports.
• Maintain alumni, donor, scholarship, partner, and departmental records with confidentiality.
• Perform routine data entry and record maintenance in Raiser’s Edge NXT and AcademicWorks.
• Conduct routine data-quality checks and assist with correcting incomplete or duplicate records.
• Support scholarship application, review, selection, and notification cycles.
• Support alumni newsletters, mailings, surveys, invitations, and communications.
• Assist with alumni, scholarship, donor, community and BCCC Foundation activities and events.
• Process donor acknowledgments, thank-you correspondence, and stewardship mailings.
• Support donor stewardship and scholarship impact reporting.
• Provide responsive customer service to internal and external stakeholders.
• Perform other related duties as assigned.

Required Qualifications

Education

• Associate's degree in Business or related field.

Experience

• Minimum of four (4) years of administrative, office, program, or related professional support experience.
• Experience performing data entry, database maintenance, recordkeeping, and document management.
• Experience with correspondence, meetings and events.
• Experience providing customer service to internal and external stakeholders.

Preferred Qualifications

• Experience working in higher education, nonprofit, advancement, development, scholarships, alumni relations, or a related environment.
• Experience using Raiser’s Edge NXT or another constituent relationship management (CRM) system.
• Experience using AcademicWorks/Blackbaud Award Management or another scholarship management system.
• Experience assisting with reports, spreadsheets, mail merges, and database-generated correspondence.
• Familiarity with FERPA, donor confidentiality, data privacy, and records-management practices.

Knowledge, Skills, & Abilities

• Excellent communication skills, both orally and in writing.
• Strong experience with Microsoft Office, and specialized applications for word processing, spreadsheets, relational databases, graphics packages, and assembling, manipulating and/or formatting data and/or reports.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Demonstrated attention to detail and commitment to data accuracy.
• Proficiency with Microsoft Office/Microsoft 365, including Word, Excel, Outlook, and Teams.
• Ability to maintain confidential and sensitive student, donor, alumni, and institutional information.
• Ability to work independently while effectively supporting a collaborative team.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

To request an accommodation during the application or interview process, please email
[email protected].

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: [email protected] if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.