Community Association Services LLC

We are seeking a professional, organized, and proactive Administrative Assistant with excellent communication and customer service skills. The ideal candidate is confident handling difficult customer interactions, asking the right questions, identifying needs, and finding appropriate solutions—not simply answering phones and transferring calls.
Key Responsibilities
<ul>
<li>Serve as the first point of contact for incoming calls, visitors, and owner inquiries.</li>
<li>Listen carefully and ask questions to understand what people need so you can assist them directly or connect them with the appropriate person.</li>
<li>Handle challenging conversations with patience, professionalism, and sound judgment.</li>
<li>Respond to emails, process requests, prepare documents, and maintain accurate records.</li>
<li>Perform general administrative duties using Microsoft Office, Teams, and Zoom.</li>
<li>Operate office equipment and assist with audio-visual, lighting, and IT systems as needed.</li>
<li>Maintain an organized workspace, manage competing priorities, and collaborate effectively with the team.</li>
</ul>
Required Qualifications &amp; Skills
<ul>
<li>3+ years of office administration experience.</li>
<li>High school diploma required; some college preferred.</li>
<li>Excellent verbal, written, telephone, and interpersonal communication skills.</li>
<li>Strong problem-solving abilities, organization, time management, and follow-through.</li>
<li>Ability to multitask and remain calm in a fast-paced environment, especially when dealing with difficult customers.</li>
<li>Proficiency in Microsoft Office, Teams, and Zoom.</li>
<li>Fluent in English and reliable transportation.</li>
<li>Ability to lift and carry up to 25 lbs. and occasionally work outdoors on uneven surfaces.</li>
<li>Must live within a 30-minute commute of Chapel Hill, NC 27517, during rush-hour traffic.</li>
</ul>
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40.0 per week
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Application Question(s):
<ul>
<li>Do you live within a 30-minute commute of Chapel Hill, NC 27517 during rush-hour traffic?</li>
<li>Are you able to lift and carry up to 25 lbs and occasionally work outdoors on uneven surfaces?</li>
</ul>
Education:
<ul>
<li>High school or equivalent (Preferred)</li>
</ul>
Work Location: In person

Administrative Assistant - Front Desk & Customer Service

Administrative Assistant - Front Desk & Customer Service

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