Administrative Assistant / Front Desk Coordinator

About Us
Plex Law Group is a boutique law firm focusing on U.S. immigration and business law. We represent a diverse client base including entrepreneurs, professionals, and growing companies. Our practice covers employment-based immigration (H-1B, O-1, EB-1A, NIW), family-based cases, and corporate matters.

We are seeking a detail-oriented and professional Administrative Assistant / Front Desk Coordinator to support daily office operations and client-facing communications.

Key Responsibilities

• Serve as the first point of contact for clients, handling phone calls, emails, and in-office inquiries in a professional manner
• Manage scheduling, consultations, and calendar coordination for attorneys and staff
• Assist with client intake process, including collecting and organizing documents
• Coordinate with internal team members to ensure smooth case workflow and communication
• Maintain and update client records in the firm’s system (Google Drive / case management platforms)
• Handle general administrative tasks, including filing, document preparation, and office organization
• Support billing coordination, invoice tracking, and basic follow-ups with clients
• Assist with onboarding new clients and maintaining ongoing client relationships

Qualifications

• Bachelor’s degree preferred
• Prior administrative, front desk, or customer service experience (law firm experience is a plus)
• Strong communication skills in English; Mandarin Chinese proficiency is highly preferred
• Highly organized, detail-oriented, and able to manage multiple tasks efficiently
• Professional demeanor and strong sense of responsibility
• Comfortable working in a fast-paced, client-facing environment

Preferred (but not required)

• Experience with immigration law firms or legal environments
• Familiarity with Google Workspace (Drive, Docs, Sheets)
• Experience with CRM or case management systems

Compensation & Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Professional growth opportunities within the firm

Pay: $20.00 - $23.00 per hour

Language:

• Mandarin (Required)

Work Location: In person