Administrative Assistant - Hilo

Join one of the largest accounting and advisory firms in Hawaii focused on creating the next generation of business leaders. Accuity works with top-tier businesses in a variety of industries, helping them adapt to ever-changing market demands with strategic consulting, audit, and tax expertise.

Job Overview

As a Receptionist / Administrative Assistant in our Hilo office, you’ll serve as the first point of contact for clients, visitors, and callers while providing day-to-day administrative support to the local office team. This role supports client reception, general office administration, and tax return processing for a team of approximately 8 people.

Your experience will include greeting clients and visitors, answering and routing phone calls, supporting scheduling and meeting coordination, handling mail, preparing documents and correspondence, assisting with tax return processing, coordinating client signatures and e-filing steps, and supporting billing, deposits, receipts, and other administrative follow-up.

This position is based in Accuity’s Hilo office and requires in-person work. Overtime may be required as necessary, particularly during tax busy season.

Our culture is inclusive, balanced, transparent, and collaborative. We believe our people are our greatest asset, so we provide the tools, training, and support they need to excel at their jobs.

You’re a Great Fit if You Have:

• Strong customer service, communication, and interpersonal skills
• A professional and courteous approach when interacting with clients, team members, and professionals
• Strong attention to detail and the ability to produce accurate, complete work
• The ability to manage multiple priorities and meet internal and external deadlines
• The ability to work independently with minimal direction
• Initiative to anticipate needs and develop practical solutions
• Flexibility to adapt quickly to changing priorities
• The ability to work as part of a team and collaborate with administrative team members across the Firm

Other Essential Attributes

• Ethical and professional
• Strong confidentiality and sound judgment when handling client and Firm information
• Strong written and oral communication skills
• Strong grammar, punctuation, and proofreading skills
• Comfortable working in a fast-paced client service environment
• Willingness to learn Firm software, practice management systems, and tax processing tools

Education Requirements

• High school diploma or equivalent required
• Associate degree or higher in business administration or a related field preferred, but not required
• Previous administrative, receptionist, or professional office experience preferred, but not required
• Proficiency with Microsoft Word and Excel

Compensation

• $50,000-$65,000

The final salary offer is contingent upon the candidate’s experience, qualifications, and market and business conditions.

In addition to competitive compensation and ongoing technical training, Accuity offers a comprehensive benefits package designed to support employees’ health, financial well-being, professional growth, and work-life balance. Benefits include medical, dental, and vision coverage, a 401(k) plan with Firm contributions, life and disability insurance, responsible time off, a monthly wellness subsidy, fully sponsored life coaching services, and a variety of additional employee programs and perks.