Administrative Assistant II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Assistant II

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Endocrinology-Medical Specialty Institute

Job Code

B18004

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Administrative Assistants are a vital part of Cleveland Clinic’s operations, enabling caregivers to focus on patient care while improving coordination among nursing teams, administrative staff, and providers. In this role, you will answer questions about payroll, order supplies, and coordinate meetings. You will serve as a direct line of communication between managers and the department, while supporting frontline staff through various activities facilitated on behalf of the management team. As part of this team, you will have the opportunity to collaborate with skilled colleagues and access numerous educational resources to further develop your skills. 

A caregiver in this position works days, M-F, 8:00am—5:00pm. No weekends or holidays.
 
A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously and effectively.

• Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.

• Administer calendar and schedule management.

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

• Provide coverage of other areas such as front end, point of service and registration.

• Coordinate management functions and assist in special projects.

 
Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED

• Three years of office experience

• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

 
Preferred qualifications for the ideal future caregiver include:  

• Associate’s Degree

• Typing proficiency of 35 wpm with accuracy

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.