Administrative Assistant/ Office Manager

Performs and assist a variety of marketing and sales functions under the supervision of the Marketing Supervisor. Duties are to include sales, auctions, and corporate write offs. Supervises and support marketing personnel. The Program Coordinator will work directly to support the President/CEO and will conduct business development research.

Two (2) years of warehouse and/or marketing experience in an industrial setting.

Goodwill Industries of Greater Detroit provides people who have disabilities and other barriers to employment with opportunities to become independent, self-supporting citizens through training, work experience and employment in the community.

Position Duties:

• Responsible for assisting Investment Recovery marketing with the sharing of duties, sales and site visits.

• Assist with customer sales, visits, paperwork and shipping/receiving.

• Assist with intake of material along with tracking, dispersal and storage.

• Assist with the intake, tracking, processing, storage, handling, sales and dispersal of customer “write-off”.

• Assist with processes for customer vehicle liquidation through sales, auctions, etc.

• Maintain open and efficient methods of communication with the department, the organization, customers and employees.

• Maintains safe conditions and good housekeeping.

• Maintain customer required marketing reports. Create or update such reports as required.

• Responsible for online sales of customer website. Provide staffing, sales, service and accounting to Organization and customer requirements.

• Foster a relationship with customer that is conducive to expanded work opportunities and fund development.

• Perform other related job duties as assigned.

• Works directly to support the President/CEO.

• Conducts business development research

1. Ability to read and write procedures and instructions.
2. Ability to analyze and compile data.
3. Knowledgeable of manufacturing operations including process flow, inventory concepts, quality, and raw materials.
4. Working knowledge of computers, Word, Excel, Websites and E-mail.
5. Ability to interface with the customers, vendors and contractors as required.
6. Ability to train, supervise and inspect the activities and output of other employees.
   Ability to lift more than 25 pounds. Must be able to sit and stand for long periods of time. Inspect the activities and output of other employees.
   Must be able to prioritize and complete multiple assignments. Required to define problems, collect data, establish facts, and draw valid conclusions. Required to remain objective and to respond appropriately while serving customer. Must exhibit unconditional patience and positive attitude. Demonstrate effective decision making and problem solving skills. Management level stress anticipated.
   Ability to operate personal computer to access and utilize word processing and spreadsheet programs. Ability to process and maintain confidential information.

General office and production environment. Indoors/outdoors. Driving customer vehicles to various locations.

Must be able to adjust workload and work hours depending on office priorities and operation scheduling. Must be able to work inside and outside in hot and cold weather. Must possess and maintain a valid driver’s license. Proof of insurance and verification of driving record will be required in order to drive company owned vehicles. Travel may be required to multiple site locations.