Administrative Assistant (Onsite Work)

About the role

We are looking for a highly organised and reliable Real Estate Administrative Assistant to support our UK-based property team. This is a varied administrative role involving general office support, CRM management, referral coordination, record keeping, and communication with clients and internal teams. The ideal candidate will be confident using computer systems, comfortable communicating with different types of people, and able to manage multiple administrative tasks while maintaining accuracy and attention to detail.

Key responsibilities

• Provide general administrative support to the UK property team
• Maintain and update CRM systems, databases, spreadsheets, and internal trackers
• Receive, record, and coordinate referrals and enquiries
• Review information and ensure referrals and records are complete and accurate
• Follow up outstanding information, documents, and actions
• Assist with scheduling appointments, meetings, and property-related activities
• Communicate professionally with clients, customers, property contacts, and internal teams
• Organise and maintain digital records and documentation
• Assist with preparing reports, updates, and administrative summaries
• Monitor assigned tasks and ensure actions are followed through

About you

• Experience in Administration, Virtual Assistance, Customer Service, BPO, Operations, Property Administration, or a similar role
• Excellent spoken and written English
• Confident communicating with UK-based clients and professional stakeholders
• Strong organisational and time-management skills
• Excellent attention to detail
• Comfortable working with CRMs, spreadsheets, email, and online systems
• Good follow-up and coordination skills
• Able to manage multiple tasks and priorities
• Professional, reliable, and proactive
• Able to work independently and as part of a team