Administrative Assistant (Remote, Contract)

About the Role

We are a growing online professional services company seeking a dependable, organized, and tech-savvy Administrative Assistant to support our lead consultant and help manage daily client communications.

This is a remote, administrative support position that combines virtual front desk responsibilities, meeting assistance, client communication, and light document preparation.

The ideal candidate is comfortable working behind the scenes, staying organized throughout a busy day, and occasionally appearing on Zoom video calls to assist with notes, documentation, and follow-up tasks.

You do not need specialized industry experience. We are looking for someone who is reliable, detail-oriented, comfortable learning new technology, and able to follow established processes.

Key Responsibilities

Administrative & Meeting Support

• Attend scheduled Zoom meetings alongside our lead consultant to take notes, record action items, and assist with basic administrative tasks.
• Provide live clerical support during client calls, including entering information, updating records, and documenting instructions.
• Help organize meeting notes, client files, and follow-up items.
• Be comfortable supporting a busy meeting schedule, potentially involving up to 10 virtual meetings throughout the day.
• Assist with scheduling, coordination, and other routine administrative needs.

Virtual Front Desk & Client Communication

• Monitor and manage a shared client support inbox and other incoming communication channels.
• Review, organize, prioritize, and route client inquiries to the appropriate team members.
• Respond to routine client questions using established guidelines and templates.
• Track outstanding requests and help ensure timely follow-up.
• Maintain a professional, friendly, and helpful tone in all client communications.

Document & Technology Support

• Use company-provided software and digital tools to prepare, format, and update client documents.
• Assist with resume formatting, professional online profile updates, cover letters, and other career-related materials using established templates and processes.
• Perform basic data entry, document editing, file organization, and quality checks.
• Learn and use various online platforms to support daily operations.

Qualifications

Required:

• Strong organizational skills and attention to detail.
• Excellent written English and professional communication skills.
• Comfortable using Zoom, email, Google Docs, Microsoft Word, and other common online tools.
• Ability to multitask, prioritize incoming requests, and follow instructions accurately.
• Comfortable appearing on camera during scheduled Zoom meetings.
• Reliable internet connection and a quiet, professional remote workspace.
• Availability during the designated Eastern Time work schedule.
• Ability to handle confidential client information professionally.

Preferred but Not Required:

• Previous experience as an Administrative Assistant, Virtual Assistant, Receptionist, or Client Support Representative.
• Experience managing shared inboxes or customer support tickets.
• Familiarity with document formatting, resumes, or professional online profiles.
• Experience working in a remote business or professional services environment.
• Ability to learn new software quickly.

What We're Looking For

Someone who is dependable, responsive, and enjoys helping a team stay organized. You should be comfortable taking direction, following established processes, managing small details, and supporting a consultant who spends much of the day working directly with clients.

This is an excellent opportunity for someone who enjoys administrative work, is comfortable with technology, and prefers a structured support role rather than a sales or management position.

Schedule & Compensation

• Full-time remote position.
• Monday through Friday, approximately 11:00 AM to 7:00 PM Eastern Time.
• Client meetings typically occur during the afternoon and early evening Eastern Time.

Pay: $3,000.00 - $3,200.00 per month

Benefits:

• Flexible schedule

Work Location: Remote