ADMINISTRATIVE ASSISTANT SUPERSTAR

Chiropractic Assistant & Front Office Superstar

Part-time | 25–30 hours per week | Young Chiropractic

Are you a bright, positive person who genuinely loves helping others?

Do you combine exceptional customer service with outstanding attention to detail?

Would you love to join a passionate team where you can grow professionally, contribute ideas and play an important role in the growth of the business?

If you answered yes, this could be the opportunity you have been looking for.

About Young Chiropractic

Young Chiropractic is a welcoming, family-focused chiropractic clinic committed to helping people move, feel and function at their best.

We are a growing practice with a strong team culture built around leadership, vitality, connection, speed, growth and accountability. Our patients are at the heart of everything we do, and we are looking for an exceptional Chiropractic Assistant to help us create an experience that consistently goes above and beyond.

About you

You are warm, bright and engaging, and people naturally feel comfortable around you. You enjoy welcoming patients, building genuine relationships and helping each person feel cared for from the moment they contact the clinic.

You are also highly organised and exceptionally detail-oriented. You notice the small things, follow tasks through to completion and take pride in keeping a busy front office running smoothly.

You will ideally bring:

• Exceptional customer service skills and a desire to exceed expectations
• A friendly, compassionate and professional manner
• Excellent attention to detail and accuracy
• Strong administrative and computer skills
• A confident and engaging telephone manner
• Excellent time-management and organisational skills
• The ability to follow systems and procedures consistently
• Initiative and the confidence to identify what needs to be done
• A natural affinity with people, families, children and babies
• An interest in health, wellbeing and personal development
• A genuine desire to contribute to the growth of the clinic
• The ability to work efficiently in a fast-paced environment while maintaining warmth, accuracy and a sense of fun

Experience in administration, reception, healthcare or customer service would be highly regarded. However, attitude, initiative and alignment with our values are equally important.

About the role

This is a hands-on front-office position in which you will help create an outstanding experience for every patient while supporting the smooth operation and continued growth of the clinic.

Your responsibilities will include:

• Warmly welcoming patients into the clinic
• Answering telephone calls and responding to emails
• Managing appointments and maintaining an organised appointment book
• Helping patients schedule their recommended appointments
• Following up enquiries, missed appointments and patients requiring support
• Processing payments and completing general administrative duties
• Communicating effectively with chiropractors and other team members
• Maintaining accurate patient and clinic information
• Identifying opportunities to improve patient service, retention and clinic growth
• Taking ownership of tasks and following them through to completion

You will need to feel comfortable having proactive conversations, following up patients and helping the team achieve its service and growth goals.

Our non-negotiables

You:

• Bring positive energy and help create an uplifting environment
• Demand excellence from yourself
• Have exceptional attention to detail
• Thrive on constructive feedback, coaching and continual learning
• Take responsibility for your work and follow through on commitments
• Are proactive, results-focused and motivated to help the business grow
• Learn quickly and confidently apply new skills
• Are resilient, adaptable and willing to support the team
• Believe that no task is beneath you when it helps the clinic and our patients
• Can work collaboratively while also taking initiative independently

What we offer

• A permanent part-time role of approximately 25–30 hours per week
• The potential for additional hours as your skills and the clinic continue to grow
• A structured and personalised training program
• Mentoring from a team with more than 50 years of combined chiropractic experience
• Ongoing professional and personal development
• A supportive, energetic and feedback-focused team culture
• Opportunities to take on greater responsibility as you develop
• The satisfaction of making a meaningful difference in people’s lives

You will be joining a passionate team that loves what they do, aims for excellence and will support you every step of the way.

How to apply

If this sounds like you, we would love to hear from you.

Please submit your résumé and a short cover letter titled:

“I AM YOUR SUPERSTAR”

In your cover letter, please tell us:

1. Why you would be an amazing fit for Young Chiropractic.
2. An example of when you went above and beyond for a customer.
3. How you have used your initiative or attention to detail to achieve a great result.

We cannot wait to hear from you.

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