Administrative Assistant – Tax Resolution

Job Overview

We are seeking a detail-oriented and adaptable Administrative Assistant to support our tax resolution team. This role is integral to maintaining efficient case flow, ensuring accurate documentation, and supporting client communication throughout the resolution process. The ideal candidate is organized, teachable, and comfortable working in a dynamic, growth-oriented environment.

KEY RESPONSIBILITIES

· Prepare, review, and submit forms, correspondence, and documentation to federal and state taxing authorities.

· Gather, organize, and analyze client-provided financial documentation for accuracy and completeness.

· Communicate with clients regarding document requests, case timelines, expectations, and notices received.

· Review and process notices from taxing authorities; identify and escalate actionable items to the case manager.

· Monitor client transcripts and accounts for updates, changes, or time-sensitive actions.

· Manage calendars, deadlines, and case-related timelines to ensure timely follow-up and submission.

· Use cloud-based systems for document management, communication, and workflow tracking.

QUALIFICATIONS AND SKILLS

· Strong attention to detail and ability to read and interpret written communication carefully, especially identifying actionable language in official notices.

· General proficiency with cloud-based software, including document preparation, email, and calendaring across time zones.

· Excellent organizational and communication skills.

· Ability to manage multiple priorities and adapt to shifting needs.

· Reliable home internet and a quiet workspace suitable for remote work.

PREFERRED ATTRIBUTES

· Willingness to learn and develop expertise in tax resolution processes.

· Ability to identify gaps or inefficiencies and proactively contribute to process improvement.

· Commitment to supporting client confidence and continuity throughout the case lifecycle.

ADDITIONAL INFORMATION

This role may evolve as the firm grows. Additional responsibilities may be assigned based on organizational needs and the individual’s strengths and development. Flexibility and a collaborative mindset are essential.

Pay: $22.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: Remote