Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Summary:

The Assistant to the Personal Assistant (PA) provides administrative and organizational support to the CEO's PA and assists in ensuring the efficient operation of the CEO's office. The role supports scheduling, document preparation, travel coordination, meeting logistics, record management, and day-to-day administrative tasks while maintaining confidentiality and professionalism.

The successful candidate will be highly organized, detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Provide administrative and operational support to the CEO's PA.
• Assist with calendar management, scheduling appointments, and coordinating meetings.
• Arrange travel, accommodation, and executive itineraries.
• Prepare and format correspondence, presentations, reports, and other documents.
• Organize and maintain confidential records, files, and documentation.
• Coordinate communication and follow-up with internal and external stakeholders.
• Assist in planning executive meetings, events, and business activities.
• Track deadlines, action items, and administrative priorities for the CEO's office.
• Serve as backup to the CEO's PA during absences, ensuring continuity of executive support.
• Handle sensitive and confidential information with professionalism and discretion.
• Support special projects and other administrative tasks as assigned.

Qualifications

Education

• Diploma or Bachelor's degree in Business Administration, Secretarial Studies, Management, or a related field preferred.

Experience

• 2-4 years of experience in an administrative, office support, secretary, or assistant role.
• Experience supporting senior management offices is an advantage.

Skills & Competencies

• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently and manage priorities effectively.
• Strong interpersonal skills and professional demeanor.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Ability to handle confidential information with discretion.

What’s in it for you:

Competitive salary and performance-based incentives

Global Working Environment

Ongoing training & career development

Private medical insurance

Supportive, entrepreneurial culture focused on growth, development, and collaboration

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent