Administrative Assistant/Intake Coordinator

Bethpage counseling practice is seeking a part-time administrative assistant to join our friendly, warm and professional office. Responsibilities will include, but are not limited to:

• General office responsibilities ( answer phones/take messages, scan, fax and copy, etc.)
  -Scheduling new clients for intake appointments. Ensuring that patient demographic, insurance information, verification and eligibility have been established and documented.

• Providing support to the clinical team and chart maintenance

• Maintain confidentiality and comply with HIPPA regulations

• Verifying insurance coverage for patients

-Acting as a liaison between the billing department and clinical team

• Maintaining email correspondence with patients and following up with patients regarding insurance issues.

-Ability to navigate multiple systems including EMR, Google Docs, Excel, Insurance Portals and Email.

-Effectively communicate with clients using empathy, patience and confidentiality

-General office tasks such as sorting through mail, taking out garbage, etc

-Reconciling accounts after client has been discharged

-Insurance credentialing support as needed

• Perform other related duties as assigned by the Directors

The ideal candidate will be friendly, professional, energetic, detail-oriented and organized. Hours are Wednesday & Friday 9:00-5:00 with possibility of additional hours. Past medical or mental health office experience required. Bilingual a plus.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Education:

• High school or equivalent (Preferred)

Work Location: In person