Administrative Assistant/Receptionist

Company Overview

FIRTH Engineering Ltd is a consulting engineering firm providing technical and engineering services throughout Alberta. We take pride in delivering accurate, professional work to our clients on every project. Please visit us at www.firth.ca.

About the Role

FIRTH Engineering Ltd is seeking an experienced, detail-oriented Administrative Assistant to join our Edmonton office. This role goes beyond traditional reception and administrative support — the successful candidate will be a key contributor to the quality and timeliness of our client deliverables, including formal engineering reports and invoicing.

This position is best suited to a professional who takes ownership of their work, communicates clearly, and thrives in a structured, document-driven environment.

Responsibilities

• Prepare formal inspection reports from field notes for engineer review and approval, ensuring accuracy, consistency, and professional presentation.
• Review documents for deficiencies and apply corrections prior to engineer sign-off.
• Ensure all finalized reports and invoices are issued to clients daily.
• Perform accurate data entry and maintain client, account, and project records in the FIRTH Engineering database.
• Regularly update customer and account information.
• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.
• Provide exceptional customer service to clients in person and by phone.
• Represent FIRTH Engineering's values through professional conduct in all interactions.
• Other general office duties as required.

Qualifications

• College diploma or undergraduate degree required.
• Minimum 5 years of experience in a professional office environment (required).
• Minimum 2 years of data entry experience (required).
• Demonstrated proficiency in Microsoft Office Suite, particularly Word and Excel.
• Strong written English skills with the ability to produce clear, polished, client-facing documents.
• Experience with invoicing or billing in a professional services environment is strongly preferred.
• The ability to learn and apply technical and industry-specific terminology accurately.
• Experience in engineering, construction, oilfield, or a related technical industry is a significant asset.
• Familiarity with the crane or heavy equipment industry is a plus.
• Strong attention to detail, time management, and organizational skills.
• Fluent written and spoken English (required).

Work Hours & Location

• Monday to Friday, 40 hours per week (salaried).
• Full-time, in-office position in Edmonton.
• One week of onboarding training at our Calgary office is required.
• Occasional evening or weekend work may be required.

Compensation & Benefits

• Salary: $55,000 – $75,000 (commensurate with experience).
• Annual bonus consideration.
• Paid vacation, holidays, and sick days.
• Employer-paid health and dental benefits with extended health spending account.
• Disability, life, extended health, and vision insurance.
• Company events including team-building trips and a holiday party.

Application Process

Applicants are asked to submit a cover letter addressed to FIRTH Engineering Ltd that speaks specifically to their experience producing technical or professional documents, and why they are a strong fit for this role. Generic cover letters will not be considered.

Job Types: Full-time, Permanent

Pay: $55,000.00-$75,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Education:

• Bachelor's Degree (required)

Experience:

• high-paced work environment: 5 years (required)
• data entry: 2 years (required)

Location:

• Edmonton, AB T6E 5H5 (required)

Work Location: In person