Administrative Associate II –Special Education

Administrative Associate II Special Education

Reports to: Coordinator IV Special Education

PC#: 25690

Pay Grade: 703

Duty Days: 239

Salary Range: $35,850 - $43,211

Position Purpose Provides basic secretarial support within the Special Education Department in a business office or service function; types reports, correspondence, and forms; receives, sorts, and distributes mail; receives and routes telephone calls; receives visitors and schedules appointments.

Essential Job Functions

• Answers incoming calls from employees, community members, and others; provides general information, and refers callers, as appropriate, to other staff or other District personnel.
• Receives, sorts, and distributes mail.
• Proofreads typed materials for grammatical and typographical accuracy.
• Verifies records, forms, and applications for accuracy and thoroughness.
• Responds to inquiries regarding location and established policies and procedures.
• Assists with purchases and warehouse orders for department.
• Maintains special education student files in a systematic and confidential manner.
• Operates multiple function text equipment to record, transfer, combine, and duplicate information in appropriate formats.
• Receives student special education eligibility folders physically and electronically.
• Files, retrieves, and sends folders when requested by campus or other districts.
• Queries and sends records electronically to outside districts as requested.
• Scans and uploads records as needed.

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the Districts mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Other Duties As Assigned

• Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills & Abilities

• Knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic.
• Knowledge of records administration and maintenance techniques and procedures.
• Knowledge of inventory control principles and methods.
• Knowledge of using MUNIS software in a school administration environment.
• Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary.
• Skill at the intermediate level, working with Focus, Microsoft Office 365, especially Outlook, PowerPoint, Word, and Excel.
• Skill in performing mathematical calculations with accuracy.
• Skill in editing documents for correct grammar.
• Skill in actively looking for ways to help people.
• Skill in completing assignments accurately and with attention to detail.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to maintain confidential student records.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to maintain records of materials, supplies, time, and work performed.
• Ability to work under pressure and meet close deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to review work for accuracy.
• Ability to organize and prioritize work, including maintaining attention to details and quality while meeting multiple deadlines.
• Ability to communicate effectively, both oral and written forms.
• Ability to engage in self-evaluation with regard to performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work.

Travel Requirements

• Travels to school district buildings and professional meetings as required.

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; may require occasional irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

• Education: Accredited High School diploma, GED, or Texas Certificate of High School Equivalency.
• Certification/License: None.
• Experience: 1 year office or clerical experience such as receptionist, typing, filing, scheduling, and processing mail.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.