Administrative Claims Assistant

Administrative Claims Assistant

What you’ll be doing

You will provide administrative support to The Trust’s Claims Department in the areas of Workers’ Compensation, Property Claims, and Liability Claims. You will report directly to the Assistant Claims Manager for Property/Liability and work closely with Claims Representatives, management, insured Members, and outside vendors to support the efficient processing and management of claims.

You will be responsible for…

• Running regular reports from Origami, our Risk Information Management System (RIMS) for Claims Management to analyze.
• Assisting insured Members of The Trust with general claims inquiries or directing them to the appropriate person for handling.
• Processing billings and invoices from various defense counsel and other claims vendors.
• Running quarterly reports from DOMO to organize pertinent claims data for metric analysis.
• Managing electronic faxes from medical providers and other claims contacts and directing them to the appropriate Claims Representative.
• Completing various Workers’ Compensation claims forms for electronic filing with the Rhode Island Department of Labor.
• Answering incoming phone calls and directing them to the appropriate Claims staff member.
• Receiving, sorting, and distributing incoming mail and preparing outgoing mail for distribution.
• Monitoring incoming emails and responding to or forwarding messages as needed.
• Faxing, scanning, and copying documents, including legal and medical reports for court proceedings and independent medical reviews.
• Preparing and filing financial reports, including submitting data to federal and state agencies.
• Maintaining closed claims files, updating the closed claims database, and organizing related records and materials.
• Paying invoices as directed by the Assistant Claims Manager or Director of Claims.

What you can expect in this role

• Full-time, 35 hours / week, hourly
• Hours: 8:30am - 4:30pm
• Location: East Providence, RI
• Hybrid work schedule available, after probationary period

What skills & experience we’ll need from you

• High School diploma or equivalent.
• Previous experience in a professional office setting required.
• Excellent communication skills and ability to collaborate with industry professionals.
• Proficiency in contemporary computer skills.
• Strong organizational skills and the ability to manage multiple tasks and priorities.

Pay: From $25.00 per hour

Expected hours: No less than 35.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Ability to Commute:

• Riverside, RI 02915 (Required)

Work Location: In person