Administrative Clerk

Performs a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc. under close supervision of an immediate supervisor; answers the telephone and provides general information regarding the department operations and/or services; processes incoming and outgoing mail.

Key Responsibilities:

• Answers telephone in a courteous and tactful manner; assists employees and people from outside The Salvation Army; provides accurate and complete information regarding the department's operations and/or services; attempts to resolve complaints in a calm, courteous, and tactful manner.

• Receives, sorts, and distributes mail in an accurate and timely manner; ensures that all mail received is forwarded to the appropriate person and/or destination; collects and prepares outgoing mail.

• Distributes general information regarding The Salvation Army's services, programs, conferences, seminars, etc. in an accurate and timely manner; compiles mailing lists and ensures the accuracy and completeness of the same.

Physical Requirements and Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• None.

EDUCATION AND EXPERIENCE:

• High school diploma or G.E.D. required supplemented by additional secretarial courses preferred.

Licenses and Certifications:

None.

Equal Opportunity Employer: Veterans/Disabled