Administrative Clerk

Job Summary

Vista Community Association Management is a growing community association management company specializing in providing full-service management to homeowner associations throughout Central Florida. As our company continues to grow, we are looking for a reliable, friendly, detail-oriented, and motivated individual to join our team as an Administrative Clerk.

This position is ideal for someone who enjoys working in an office environment, providing excellent customer service, staying organized, and working with established routines and processes. The successful candidate should be comfortable performing recurring administrative tasks, learning new software and systems, and paying close attention to details.

Position

Administrative Clerk – Entry-Level
Full-Time | Monday – Friday

Work Schedule & Compensation

• Monday – Friday
• 8:30 AM – 5:00 PM
• 30-minute lunch break
• Position is based at our Maitland main office
• Applicants located in Orange County and/or Seminole County are preferred due to the daily commute to our Maitland office.
• Hourly Rate: $18.00 – $20.00 per hour, depending on skills, qualifications, and experience.
• 1–3 years of relevant administrative, customer service, or office experience preferred.
• No overtime. Vista Community Association Management values a healthy work-life balance and maintains a standard work schedule.

Key Responsibilities

• Answer a high volume of incoming phone calls from homeowners and provide friendly, professional assistance.
• Assist homeowners with questions regarding payments, account information, and payment processes.
• Help homeowners register for and navigate the homeowner portal.
• Communicate clearly and professionally with homeowners by phone, email, and other forms of written communication.
• Assist with general administrative and office duties, including filing, copying, scanning, organizing documents, and data entry.
• Maintain accurate and organized records and documentation.
• Assist with recurring monthly administrative tasks and office procedures.
• Assist the office team with daily administrative tasks and other duties as needed.
• Learn and utilize industry-specific software and systems used by Vista Community Association Management.
• Operate and learn to use common office equipment, including printers, scanners, copiers, and other office technology.
• Provide a positive and helpful experience for homeowners while representing Vista Community Association Management professionally.

Required Skills & Qualifications

• 1–3 years of administrative, customer service, receptionist, call center, or related office experience preferred.
• Proficiency with Microsoft Excel, Microsoft Word, and Microsoft Outlook is required.
• Basic computer and IT literacy with the ability and willingness to learn new software and technology.
• Ability to learn and effectively use industry-specific software and systems.
• Strong customer service skills and a genuine customer-service mindset.
• Friendly, professional, and patient communication style.
• Strong attention to detail and the ability to identify and correct errors.
• Excellent organizational and time-management skills.
• Reliable, dependable, and punctual.
• Comfortable working in a structured office environment.
• Enjoys office work and working as part of a professional team.
• Comfortable with routine and recurring tasks, including monthly administrative processes.
• Willingness to learn and properly operate office equipment.
• Strong work ethic and willingness to take direction and learn new responsibilities.

Preferred Qualifications

These qualifications are preferred but are not required:

• Previous experience in an administrative or professional office environment.
• Previous call center or high-volume customer service experience.
• Experience working with homeowners, residents, customers, or clients.
• Bilingual in English and Spanish is a plus.
• Experience working with property management, HOA/community association management, accounting, or similar industries is a plus.

What We’re Looking For

We are looking for someone who is dependable, consistent, organized, and comfortable with routine. This position involves many recurring tasks and processes, including monthly administrative responsibilities, so the ability to follow procedures and maintain accuracy is very important.

The ideal candidate is someone who:

• Enjoys working in an office environment.
• Takes pride in keeping work organized and accurate.
• Has excellent attention to detail.
• Enjoys helping people and providing good customer service.
• Is comfortable performing the same processes consistently and correctly.
• Is willing to learn new software and technology.
• Can work independently while also being a supportive team member.
• Understands the importance of reliability, punctuality, and completing tasks on time.

Growth Opportunities

This is an entry-level position with opportunities for growth within Vista Community Association Management. Employees who demonstrate strong performance, reliability, attention to detail, and a willingness to learn may have opportunities to take on additional responsibilities and advance within the organization.

We believe in supporting our employees as they develop their skills and knowledge. Our office provides a friendly, supportive, and team-oriented work environment where employees are encouraged to ask questions, learn new skills, and grow professionally.

Why Join Vista?

At Vista Community Association Management, our employees are an important part of our continued success. We value teamwork, professionalism, reliability, attention to detail, and excellent customer service.

If you are looking for a stable, structured office position with a Monday–Friday schedule, no overtime, opportunities to learn, and room to grow, we would love to hear from you.

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Work Location: In person