Administrative Client Support

Administrative Client Support

As our participant numbers grow, so does the need for our support team to grow!

Cor-Vanama Solutions dba Consumer Directions Inc. is a Financial Management Service (FMS) that provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services.

This is a full time, hourly, in office position within our FMS Department at our St Joseph location. The ideal candidate possesses great attention to detail, likes to work with numbers, budgets, and spreadsheets, and reconciling information. We are looking for a self-motivating individual who is proficient, adaptable, can provide exceptional customer service and stay positive while navigating new scenarios daily in an evolving, fast-paced environment. This is a rewarding career that provides opportunities with a growing, Strengths based company with offices in St. Cloud and St. Joseph, MN.

Core Responsibilities: The Administrative Client Support position will be entrusted with a caseload of participants and assigned, but not limited to, the following duties:

• Process and reconcile time entries and invoices with a high level of accuracy
• Contribute to maintaining accounts receivable and accounts payable information
• Review and monitor participant budgets
• Assist participants with managing their plans and budgets
• Identify discrepancies and research information to ensure records are accurate and complete
• Provide support to employees with electronic timesheets and related questions
• Communicate regularly with participants, employees, providers, and other professionals by phone and email
• Perform general accounting and administrative functions in accordance with established procedures
• Organize and prioritize daily work to meet deadlines and maintain accurate records
• Provide responsive, professional, and compassionate customer service
• Learn and adapt to changing processes, systems, and requirements

Ideal candidate is someone who:

• Communicates clearly and professionally with a wide variety of people
• Provides compassionate, respectful, and exceptional customer service
• Has exceptional attention to detail and takes pride in producing accurate work
• Has the ability to analyze data and review budgeting information.
• Is highly organized and can effectively manage multiple priorities and deadlines
• Naturally follows tasks through to completion and can be counted on to deliver
• Notices inconsistencies and is comfortable digging into information to determine what needs to be corrected
• Approaches unfamiliar situations with curiosity and a willingness to learn
• Is comfortable working independently while also contributing to a collaborative team
• Can adjust priorities and remain positive when circumstances change
• Thinks critically, asks thoughtful questions, and finds practical solutions
• Is comfortable using computers, phones, Microsoft Office programs, spreadsheets, and data-entry systems
• Understands the importance of confidentiality, accuracy, and following established procedures

Physical Demands:

• This position may be completed sitting or standing.
• This position may infrequently require lifting up to 20 lbs.

Travel:

• This position may require local travel to our second office location or training venue.

Education and Experience:

• High School Diploma
• Preferred: Bookkeeping, MS Excel proficiency, and some accounting experience.

Additional Eligibility Qualifications:

• Upon hire, all candidates must pass a state-run background check and complete fingerprinting.
• Upon hire, candidates will be subject to a driving record check and must possess a valid driver’s license.

Salary and Benefits:

• Salary Range: $20-$22/hour; 40 hours a week
• Work for a company that appreciates you! Cor-Vanama Solutions offers a competitive Holiday and Benefits package:
• 14 Paid Holidays; Medical Insurance with Company Shared Deductible Contribution into an HSA; Dental Insurance; Short-term disability; Long-term disability; Life Insurance; 401K; Progressive Paid Time Off up to 5 weeks with carryover; Flexible start time; Flex Spending Account for Medical and Dependent Care; Employee Saving Account; Paid company outings.

You matter. We Care.

To learn more about us, visit: www.consumerdirections.info

For inquiries or questions, please contact:

Karla C.

Direct dial: 320. 257.9090

Cor-Vanama Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.