Administrative Coordinator

We're looking for an energetic and organized Administrative Coordinator to be the welcoming face and voice of our office! In this front-line role, you'll be responsible for checking in patients, verifying insurance, confirming appointments, scheduling, and handling incoming calls with professionalism and a smile. You'll play a key part in creating a smooth, friendly experience for every patient who walks through our doors.

Success in this role means being proactive, detail-oriented, and an excellent communicator. A high school diploma and previous office experience are required, along with a passion for providing top-notch service.

Job Details:

Job Type: Full-time

Work Schedule: Mon - Thurs; 7:30 am - 5:00 pm | Fri; 7:30 am - 1:00 pm

Location: Greenville & Appleton

• High school diploma
• Previous office experience
• Proficient computer and data entry skills
• Strong customer service skills and commitment to patient/parent satisfaction
• Excellent oral and written communication skills
• The ability to communicate with parents and co-workers in a responsible friendly manner
• Ability to maintain patient confidentiality and be familiar with HIPAA laws and regulations

We are seeking a friendly and energetic Administrative Coordinator to join our team! This key role is responsible for welcoming patients, checking them in, verifying insurance, confirming and scheduling appointments, and managing incoming phone calls. The ideal candidate has a high school diploma, previous office experience, and excellent communication skills.

To be successful in this role, you will need:

• A positive, professional attitude and a passion for helping others
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Attention to detail and accuracy, especially with scheduling and insurance verification
• The ability to stay calm and friendly under pressure
• Comfort with phones, computers, and office technology
• A team-oriented mindset and willingness to jump in where needed

Benefits

In addition to competitive pay, we offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with employer match
• Health Savings Account (HSA)
• Paid holidays
• Accrued paid time off (PTO)
• Maternity leave accommodations and support for new mothers
• A positive, supportive work environment focused on growth and development

If you thrive in a fast-paced environment and love making a great first impression, we’d love to meet you!

Allow us to introduce ourselves:

First Impressions Pediatric Dentistry & Orthodontics is the largest privately owned dental practice in Wisconsin; with 11 locations serving pediatric dental and orthodontic patients of varying ages, conditions and specialized needs. We’re not shy to say that our teams get to work with the very best families around; those who seek the best care for their kids, and who appreciate the difference a specialized care approach can make.

We’re also ones to brag about the teams and co-workers we hire. We operate seamlessly across multiple locations and like to travel across locations to meet the interests and needs of our teams. This multi-office workweek approach offers great diversification (places and people) in your schedule, along with the privilege to serve multiple communities and their patients.

And we believe in a strong work-life balance because we want you to fully enjoy- and be present- in both aspects of your day. We come to work recharged with full hearts, so that we can give exemplary care to each and every patient we see.

Beside competitive market pay, we emphasize the importance of offering our employees full benefit packages including medical, dental and vision insurances, 401k employee-match investments, HSA, accommodations for maternity leave and office support for new mothers, paid holidays and accumulating PTO to use at your discretion.

If this all sounds great to you, please send us your resume and/or personal statement letter - and let’s carry this conversation forward! When we meet, we’ll be sure to go through essential job functions (aka: what you can expect in your day-to-day schedule), discuss your and our schedule needs, and answer any questions you may have for us. Until then, feel free to check us out at fidkids.com or on social @FIDSmiles. We look forward to meeting you, and thank you for considering First Impressions!