Administrative Coordinator

SERVPRO Team Luzzi is seeking a highly organized, detail-oriented, and motivated Administrative Coordinator to join our growing restoration team.

The ideal candidate will be responsible for coordinating administrative operations, maintaining accurate job files, ensuring documentation compliance, and supporting our project managers, field technicians, and management team.

This position requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Maintain and organize restoration job files from initial intake through completion.
• Review job documentation to ensure all required photographs, forms, signatures, moisture readings, and reports are completed.
• Monitor job progress and follow up with project managers and field technicians regarding outstanding documentation.
• Assist with scheduling inspections, appointments, and project-related activities.
• Maintain accurate records and updates within company management systems.
• Perform quality-control audits to ensure job files meet company and insurance carrier requirements.
• Coordinate with internal departments to ensure files are complete and ready for estimating, billing, and submission.
• Communicate professionally with customers, insurance representatives, vendors, and internal team members.
• Track outstanding tasks, deadlines, and follow-ups to ensure timely completion.
• Provide general administrative support to management and daily office operations.

Qualifications

• Previous administrative or office coordination experience preferred.
• Experience in restoration, construction, insurance, or property management is a plus.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency with computers, email, Google Workspace, and Microsoft Office.
• Experience with restoration management software such as DASH, WorkCenter, or similar platforms is a plus.
• Ability to work independently while collaborating with multiple departments.
• Strong problem-solving skills and a proactive approach to completing tasks.

What We're Looking For

We are looking for someone who takes ownership of their responsibilities, follows through on outstanding tasks, and helps maintain accountability across our operations.

The successful candidate will be proactive in identifying missing information, communicating with team members, and ensuring that administrative processes are completed accurately and on time.

Why Join SERVPRO Team Luzzi?

Join a growing restoration company where organization, teamwork, and accountability are essential to our success. This role offers the opportunity to work closely with management, develop industry knowledge, and grow professionally within our organization.

Pay: $20.00 - $30.00 per hour

Work Location: In person