Allied Roofing Partners

Administrative Coordinator / Customer Service Coordinator&nbsp;
Heritage Builders&nbsp;
Position Summary&nbsp;
We are seeking a highly organized and customer-focused Job Coordinator to support daily operations by managing job closeouts, invoicing, customer follow-up, and project coordination. The ideal candidate is detail-oriented, proactive, and able to effectively communicate with customers, vendors, and internal teams to ensure a seamless experience from project completion through final billing.&nbsp;
Key Responsibilities&nbsp;
<ul>
<li>Close completed jobs accurately and efficiently.
</li>
<li>Prepare and process customer invoices in a timely manner.
</li>
<li>Follow up with customers regarding completed work, satisfaction, and outstanding items.
</li>
<li>Coordinate schedules, documentation, and communication between customers and internal teams.
</li>
<li>Maintain accurate project records and update company databases.
</li>
<li>Track job status and ensure all required paperwork is completed before final closeout.
</li>
<li>Assist with collections by following up on outstanding invoices when needed.
</li>
<li>Address customer questions and concerns professionally and promptly.
</li>
<li>Communicate project updates to customers and stakeholders.
</li>
<li>Support office operations and administrative tasks as assigned.
</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Previous experience in customer service, project coordination, administrative support, or related role
</li>
<li>Strong organizational and time management skills.
</li>
<li>Excellent verbal and written communication skills.
</li>
<li>Ability to manage multiple priorities in a fast-paced environment.
</li>
<li>Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
</li>
<li>Experience with invoicing, billing, and CRM systems preferred.
</li>
<li>High attention to detail and problem-solving abilities.
</li>
<li>Must have High Speed Internet
</li>
<li>EST and or CST time zone required
</li>
</ul>
Preferred Experience&nbsp;
<ul>
<li>Construction, roofing, restoration, or home services industry experience is a plus.
</li>
<li>Experience handling customer follow-up and job closeout processes.
</li>
<li>Prior experience Working remotely preferred
</li>
</ul>
Benefits&nbsp;
<ul>
<li>Competitive pay - $25.00-$28.00 Hourly
</li>
<li>Health, dental, and vision insurance
</li>
<li>Paid time off and holidays
</li>
<li>Professional development opportunities/Supportive team environment
</li>
</ul>

Administrative Coordinator / Customer Service Coordinator

Administrative Coordinator / Customer Service Coordinator

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