Administrative Coordinator (Full-time, Days)

Summary

As an Administrative Coordinator, you are key in the oversight, organization and management of your assigned department. Your strong attention to detail assures that requirements are met, and daily processes are maintainedefficiently and accurately.

Job Title: Administrative Coordinator

Department: Patient Flow Administration

Location: Riedman Campus - 100 Kings Highway South
Rochester, NY 14617

Hours Per Week: 40, Full-time

Schedule: 8-hour shifts, Monday–Friday, 8:00 a.m.–4:30 p.m.

Required Qualifications

• Excellent oral and written communication skills
• Strong organizational, multitasking, and problem-solving skills
• Strong team collaboration and interpersonal skills
• High level of proficiency with PC, software applications, and reporting tools

Preferred Qualifications

• Three (3) years of administrative office experience in healthcare
• Associate’s degree or equivalent combination of education and work experience

Responsibilities

• Coordinate and obtain prior authorizations for Skilled Nursing Facility (SNF) placements with insurance providers

• Arrange and schedule patient transportation

• Monitor authorization and transportation status; escalate time‑sensitive issues as needed

• Communicate with clinical teams, patients or families, SNFs, payers, and transportation vendors to support timely discharges

• Answer and route incoming calls; provide accurate information as appropriate

• Organize and maintain patient records and authorization documentation in compliance with HIPAA

• Assist with Kronos/timecards and general administrative support

• Manage mail, deliveries, and office supplies

• Support the onboarding and training of new team members as needed.

• perform other duties as assigned

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $25.00

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.