Administrative/ Customer Service Support

With a large network of customers in an ever-growing industry, now is the time to join us and grow your career and administration skills with a well-known, trusted and dedicated company.

We are seeking an experienced Admin and Customer Service Support team member to join our team as a dedicated long-term member. This permanent full-time position is based at our Loganholme branch and requires someone who can learn quickly and step confidently into the role

About the role

As our Admin/Customer Service Support team member, you will provide friendly, efficient support while helping drive sales through exceptional service. You will also be responsible for:

1. Handling incoming phone and email enquiries and processing sales orders
2. Work closely with key internal stakeholders - from warehouse staff to the sales team for smooth operations
3. Sales support to on-road representatives
4. Face to face service for walk-in-trade customer
5. General sales assistant duties (e.g. Invoicing, freight invoices)

About you

To be successful in this role, you will be an individual that has a strong administrative background and thrives on attention to detail. Our fast-paced customer service and sales environment demand a high level of organisation.

Minimum requirements include:

• Friendly, cooperative attitude in team environments
• Previous experience in customer service, administration and or sales support
• Proficient in Microsoft Office - word, excel, outlook
• Familiarity in sales and inventory-based software for customer order processing & invoicing would be an advantage but not necessary
• Confidence to deliver phone, email and face to face customer service
• Product based customer service preferred, but not essential

All necessary training will be provided.

Only applicants with the right to live and work in Australia need apply.