Administrative Executive

Location: Petaling Jaya / Kuala Lumpur

Job Type: Full-time | Front-Desk & Operations

Experience Level: Open to applicants of all levels.

About us

A reputable therapy and counselling centre with branches in KL and PJ. As an Admin Executive, you are the welcoming face and voice of our centre creating a safe, smooth, and reassuring experience for clients from the moment they reach out.

If you are organised, and empathetic, we’d love to have you on our team!

What You’ll Do

• Respond and handle inquiries via WhatsApp, email and phone from clients
• Manage appointments, process payments, handle client bookings, reschedules, and cancellations across our systems.
• Perform day-to-day administrative tasks to keep centre operations running seamlessly.
• Assist in creating social media content and educational materials.

Who We’re Looking For

• Based in KL branch with flexibility to work in PJ branch
• Strong spoken and written English
• Highly organized, detail-oriented, self-motivated, and capable of working independently.
• Strong interpersonal skills with a calm, empathetic approach to managing client needs.

Why Join Us?

• Be part of a supportive team dedicated to making therapy and counselling warm and accessible.
• Work in a compassionate, mental-health-first workplace culture.