Administrative Executive

We are looking for a responsible, organised and service-oriented Administrative Executive to join our team at Dr Jane Clinic.

This role is suitable for someone who enjoys working in a professional, fast-paced environment and is comfortable handling a combination of administration, customer service, scheduling and day-to-day clinic operations.

Key Responsibilities

• Manage daily administrative and front desk duties
• Attend to patient enquiries via WhatsApp, phone calls and in person
• Arrange, confirm and coordinate patient appointments
• Maintain accurate patient information, records and documentation
• Handle payments, receipts and basic daily transaction records
• Assist with SQL system, data entry and administrative reporting
• Coordinate staff schedules, leave records and other HR administrative matters
• Assist with stock records, purchasing and supplier coordination
• Prepare letters, documents, reports and other administrative materials when required
• Liaise with patients, suppliers and external parties professionally
• Support doctors and management with day-to-day clinic operations
• Ensure the reception and administrative areas are organised and presentable
• Perform other reasonable administrative and operational duties as required

Requirements

• Diploma or Degree in Business Administration, Management, Accounting or a related field
• Previous experience in administration, customer service, healthcare or a similar role is an advantage
• Experience with SQL accounting/payroll software will be an added advantage
• Comfortable using Microsoft Office / Google Workspace and general computer systems
• Good command of English and Bahasa Malaysia. Proficiency in additional languages or dialects will be an added advantage.
• Good communication and interpersonal skills
• Organised, responsible and attentive to detail
• Able to multitask and work independently
• Professional and pleasant when communicating with patients and colleagues
• Willing to work 6 days per week, including weekends according to the clinic roster

Benefits

• Competitive salary based on experience and capabilities
• EPF, SOCSO & EIS contributions
• Annual leave and medical leave
• Public holiday entitlement
• Staff benefits and privileges
• Training and opportunities to learn about clinic operations and the aesthetic medical industry
• Opportunity for career growth as the clinic expands
• Supportive and professional working environment
• Parking provided, accommodation available based on availability
• Convenient workplace at Tropicana Avenue, Petaling Jaya

We are looking for someone who wants to grow with the clinic and become an important part of our administrative and operations team.