Administrative Executive

Hiring of Centre Administrator for Mandarin Enrichment Centre

Locations:

Seletar, Woodleigh, Jurong East

We welcome applicants who are keen to join us as Centre Administrator at Wang Learning Centre, a winner of the Singapore Prestige Brands Awards 2019 and Enterprise 50 2022 and 2024. You will be responsible for customer service, class coordination, class scheduling, student database management and assisting the teachers in the classroom management.

Basic Requirements

• Able to converse and write in both English and Mandarin as we are a Mandarin language enrichment centre in order to liaise with mandarin speaking students and parents, also because need to liaise with mandarin teachers who mainly speak mandarin.
• Strong sense of accountability
• Process strong teamwork
• Meticulous at work as will be often required to multitask and handle a high volume of queries
• Comfortable in speaking to parents and students in-person and over the phone
• Able to work on weekends as the tuition industry is the busiest on weekends
• Proficient in Microsoft Office Word and Excel

Job Scope

• Handles registrations, payments, make-up classes and other queries from parents
• Coordinate the distribution and collection of lesson plans and worksheets to teachers before and after classes
• Liaise with teachers on make-up classes, absentees and other logistical matters
• Manages student databases to track payment status, attendance, homework submission and updating of personal information
• Ad hoc duties such as distributing toys to students, classroom hygiene checks etc

Working hours

• Normal Working hours

  • 44 hours work week, have to work on weekends

  Off-days

  • Regular Term 1 to Term 4 - Mondays are non-working days
  • June Holiday (2 weeks) and December Holiday (2 weeks) - Weekends are non-working days

  Staff Welfare

  • All staff enjoys insurance and medical subsidy, basic and performance bonus, annual pay increments.
  • 5 weeks of breaks annually spanning across CNY, June and December School Holidays

If your profile meets our requirements, we will contact you to share more details.