Administrative Medical Assistant Instructor

Position Summary

The Administrative Medical Assistant Instructor- Evening session is responsible for delivering engaging online instruction in administrative medical assisting topics while fostering a supportive and interactive virtual learning environment. This role helps students develop the administrative, communication, and professional skills necessary to succeed in today's healthcare settings.

The ideal candidate combines real-world healthcare experience with a passion for teaching and student success.

Essential Responsibilities

• Deliver live, instructor-led virtual classes in accordance with the approved curriculum.
• Prepare lesson plans and instructional materials that support student learning outcomes.
• Teach administrative medical assisting topics, including medical office procedures, scheduling, medical records, insurance, billing fundamentals, customer service, professionalism, and healthcare communication.
• Foster an engaging, respectful, and inclusive virtual classroom environment.
• Monitor student attendance, participation, and academic progress.
• Evaluate assignments, quizzes, projects, and examinations in a timely manner.
• Provide constructive feedback, academic support, and encouragement to students.
• Maintain accurate academic records and documentation.
• Utilize the institution's Learning Management System and other instructional technology platforms.
• Participate in faculty meetings, training, and professional development activities.
• Maintain compliance with institutional policies, accreditation standards, and applicable regulations.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of three years of recent experience in administrative medical assisting, medical office administration, healthcare administration, medical reception, patient services, or a closely related field.
• Strong knowledge of medical terminology, electronic health records (EHR), scheduling, insurance verification, patient registration, HIPAA, and medical office procedures.
• Excellent communication and presentation skills.
• Strong computer proficiency and ability to effectively utilize virtual meeting platforms and learning management systems.
• Reliable high-speed internet connection and an appropriate home office environment.

Preferred

• Postsecondary teaching or training experience.
• Medical Assisting certification (CMA, RMA, CCMA, or equivalent).
• Experience with online or hybrid instruction.
• Familiarity with competency-based or career education programs.

Core Competencies

• Student Focus
• Virtual Instruction & Engagement
• Communication
• Organization & Time Management
• Adaptability
• Collaboration
• Professionalism
• Integrity
• Technology Proficiency
• Continuous Learning

Required

• High school diploma or equivalent.
• Minimum of three years of recent experience in administrative medical assisting, medical office administration, healthcare administration, medical reception, patient services, or a closely related field.
• Strong knowledge of medical terminology, electronic health records (EHR), scheduling, insurance verification, patient registration, HIPAA, and medical office procedures.
• Excellent communication and presentation skills.
• Strong computer proficiency and ability to effectively utilize virtual meeting platforms and learning management systems.
• Reliable high-speed internet connection and an appropriate home office environment.

Preferred

• Postsecondary teaching or training experience.
• Medical Assisting certification (CMA, RMA, CCMA, or equivalent).
• Experience with online or hybrid instruction.
• Familiarity with competency-based or career education programs.

Educate. Inspire. Prepare the Next Generation of Healthcare Professionals.

At Milan Institute, we believe education changes lives. For more than 40 years, we've helped students prepare for rewarding careers in healthcare, beauty, and skilled trades through hands-on, career-focused training.

We're seeking an experienced and engaging Administrative Medical Assistant Instructor to deliver high-quality remote instruction and prepare students for successful careers in the healthcare field. If you're passionate about teaching, mentoring, and helping students develop the knowledge and confidence needed to succeed, we'd love to hear from you.

Why Join Milan Institute?

We value our employees and offer a comprehensive benefits package for eligible employees, which may include:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid Time Off (PTO) and paid holidays

• Earned Wage Access (On-Demand Pay)*

• Employee Referral Bonus Program*

• RenewMD Employee Perks – Eligible employees receive exclusive discounts on select aesthetic and wellness services through our affiliated RenewMD medical spa.*

• Employee Assistance Program (EAP)

• Professional development and ongoing training

• Career advancement opportunities across multiple campuses and departments

• Employee discounts and other voluntary benefits

• Benefits and perks are subject to eligibility requirements and company policy.