Administrative Officer

About Us
Metropolis Training Academy (MTA) is a training centre providing WSQ security courses required for individuals seeking a Security Officer licence and career progression in the security industry. We also conduct First Aid and fire safety-related training programmes.

Employment Type

1-Year Contract

Working Hours

• Mondays to Fridays: 8.15am – 5.15pm
• Saturdays: 8.15am – 12.15pm

Key Responsibilities

• Provide front-line customer service to walk-in customers and phone enquiries
• Respond to public enquiries via WhatsApp and other communication channels
• Perform administrative duties including data entry and student registration
• Process course payments (SkillsFuture Credit, PayNow, NETS, etc.)
• Follow up with students on payments and course reminders
• Prepare and print course materials for upcoming classes
• Perform other administrative duties as assigned

Skills and Experience:

• Good communication and customer service skills
• Positive attitude and professional conduct
• Able to work independently and as part of a team
• Comfortable using WhatsApp, Microsoft Excel, and basic administrative systems
• Prior administrative or customer service experience is an advantage