Administrative Officer

• Ensure compliance with established HR and administrative procedures, policies, and service standards across all centralized administrative activities.
• Coordinate and oversee administrative and secretarial support for executive offices and operational departments.
• Provide senior-level administrative support to management, including preparation of correspondence, reports, presentations, meeting documents, and other official documentation.
• Coordinate the rotation, deployment, and cross-training of administrative staff based on departmental requirements and business needs.
• Drive continuous improvement of HR and administrative processes, procedures, service standards, and overall service quality.
• Coordinate HR administrative activities, including timesheets, overtime records, employee documentation, visa processing, and related employee services.
• Coordinate employee engagement activities, internal communications, staff initiatives, and related HR programs.
• Coordinate training and development activities, including identifying training requirements, scheduling, logistics, participant coordination, training records, and follow-up on completion.
• Coordinate the preparation, review, tracking, and filing of SLAs, MOUs, NOCs, agreements, and operational/service reports.
• Coordinate business travel arrangements, accommodation, transportation, logistics, procurement, and driver schedules as required.
• Maintain accurate administrative and HR records and ensure proper document control and confidentiality.
• Liaise with internal stakeholders, external service providers, and relevant authorities to facilitate HR and administrative requirements.
• Support management in implementing HR and administrative initiatives, projects, and process improvements.

Desired Candidate Profile

• Minimum education required: Bachelor’s degree in Business Administration, Office Management, Management Studies, or a related field.
• Minimum of 4-6 years of relevant administrative or secretarial experience, preferably within a multi-department or shared-services environment.
• Strong organizational, coordination, and time management skills.
• Ability to multitask, reprioritize, and manage competing priorities across departments.
• High level of professionalism, confidentiality, and attention to detail.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Flexibility to adapt to rotation, cross-training, and hybrid work arrangements.