Administrative Officer

About the role

We provide tuition and educational services. We are recruiting an Administrative & Operations Assistant to help organise teaching and operational materials, arrange tutor schedules, and produce documents.

Key responsibilities

• Organise teaching and operational data, establish classifications and indexes for colleagues to access and use.
• Procure practice and reference books according to company instructions, handle scanning, optical character recognition (OCR), and filing of approved materials, verify page order and scanning clarity.
• Contact part-time tutors and arrange interviews, organise résumés, subjects taught, available teaching time slots and interview records, update tutor database.
• Arrange and update class schedules, coordinate tutor availability, handle rescheduling and make-up class arrangements, check for time conflicts.
• Create and modify PDF, Word documents and tables according to specified content, including course proposals, reports and internal work documents.
• Record progress and deadlines of various tasks, remind relevant colleagues of deliverables, assist with daily administrative matters.
• Use ChatGPT, Claude, Gemini or similar AI tools to assist in organising data and drafting documents, verify content before delivery, and handle teaching materials and personal data according to company regulations.

About you

• University graduation or above; experience in administration, scheduling, education centres or recruitment support is preferred.
• Proficient in Word, Excel/Google Sheets and cloud file management, able to input in Chinese and English.
• Have used at least one AI tool, able to briefly explain how to use it for data organisation or document work, and willing to learn tools used by the company.
• Able to handle document formatting and basic PDF operations such as merging and splitting; knowledge of OCR or Canva is preferred.
• Able to communicate in Cantonese, with Chinese writing ability and basic English reading ability; knowledge of Mandarin is preferred.
• Able to prioritise multiple tasks, complete on time and proactively report progress; will enquire and verify when data is missing or scheduling conflicts occur.

About us

We provide tuition and educational services.