Administrative Proctor - Testing Services

Position Summary

Administrative Proctor
Testing Services
Part-Time

The Administrative Proctor will support students and public throughout the testing process. Examples of support include scheduling appointments, admitting test takers, proctoring exams, and data entry. Testing Services provides exams for both students and the public. Excellent customer service is a must.

Hours for this position are Monday, Tuesday, Thursday, and Friday from 8:00AM-1:00PM.

Primary Responsibilities

• Provides administrative support to the Department.
• Be able to work in a fast-paced environment with the ability to switch tasks quickly
• Greet visitors, answer phone lines, schedule appointments, and provide quality customer service to constituencies
• Calculate, record, balance, and monitor monthly income, expenditures, and account transfers
• Process purchase requisitions and invoice payments
• Maintain the departmental calendar
• Work with faculty and staff from other departments to secure student exams
• Maintain strict confidentiality regarding exam schedules, exam content, score reports, and student accessibility records
• Compose and produce letters, memos, and reports
• Maintain and organize department and student files, both paper and electronic
• Earn proctor certification credentials for various testing vendors
• Serve as exam proctor as needed
• Correspond with current and prospective students
• Assist students registered with Accessibility Services to create positive testing experiences
• Supervise and manage student workers; organize the flow of work through the office

Required Qualifications

• High school diploma or GED
• Proficiency in Microsoft Word and Excel, MOS certification is a plus
• Demonstrated complete administrative skills, including excellent interpersonal, verbal, and written communication skills
• Demonstrated ability to create and maintain a professional office setting
• Excellent organizational and time management skills
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated ability to work independently with minimal supervision and exercise initiative
• Demonstrated ability to learn different and new technologies
• Demonstrated ability to handle situations with sensitivity, tact, and in a confidential manner
• Ability to work in a team environment
• Previous work experience that indicates a high degree of accuracy and attention to detail
• Knowledge of budget management and financial reporting
• Demonstrated experience and understanding of customer service

Application Process

Application Deadline: To ensure full consideration, application materials must be received by November 4, 2026. The position is available January 1, 2027.

To Apply: Complete the online application by clicking on the APPLY button at the top of the page. You must submit the following for your application materials to be complete.

• Letter of interest addressing all position qualifications
• Current resume
• Names and contact information of three professional references may be asked for later

Additional Information

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fact Book

SEMO Strategic Plan

Southeast Missouri State University provides an excellent benefits package.