Administrative Specialist- Career Programs/HP

Working Hours:

Working hours consist of 37.5 hours per week (7.5 hours per day exclusive of a 1/2 or 1 hour lunch), between the hours of 7:30 AM and 5:00 PM. Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment. Hours will be reviewed each term and changes to the schedule will be agreed upon between the supervisor and the employee.

Summary:

Provides administrative and secretarial support for the Director of Non-Credit Healthcare Programs and performs activities related to the functions of the assigned division. Schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business details by performing the following duties:

Essential Duties and Responsibilities include the following (Not an all Inclusive List of Duties):

1. Perform essential Program tasks as required in the College’s Enterprise Resource Planning (ERP) software, including but not limited to creating course sections, updating course/semester information, and ensuring accuracy of data records.

2. Assist and respond to general public and student inquiries, including walk-ins, mail-ins, and phone-ins.

3. Create and maintain administrative spreadsheets regarding efficiency and division productivity.

4. Provide administrative support for advising and graduation audits as directed by the Director of Non-Credit Healthcare Programs.

5. Function as a primary contact between the Program, its faculty, and other

6. Assist with the process of student admission into the clinical phase of the program as requested; assist with the creation of an online clinical application and a plan for the processing of applications.

7. Ensure textbooks are available for faculty/students; oversees inventory and upkeep of instructional equipment; coordinates supply orders in order to maintain necessary office supplies; may transfer accounting funds.

8. Coordinate faculty onboarding with Payroll and Human Resources. Coordinates faculty onboarding, which includes orientation and the collection of background checks, child abuse screening, FBI clearance, orientation checklist, payroll forms, transcripts, etc.

9. Collect data from internal and external sources for health professions programs regarding the selective admissions criteria.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Required:

1. Associates Degree in relevant field or equivalent college work with a minimum of two (2) years of professional clerical/administrative assistant work experience

required.

Individuals without the above college requirements must have a high school diploma and five (5) years of related full-time professional experience.

2. Must possess advanced computer skills and be proficient with standard office equipment.

3. Should possess knowledge of Internet software browsers.

Preferred:

1. Bilingual: English/Spanish

2. Experience with Ellucian Colleague

Computer Skills:

• Mastery of Microsoft Office Suite: Word, Excel, Access, PowerPoint, and so on.
• Must possess advanced computer skills and be proficient with standard office equipment.
• Should possess knowledge of Internet software browsers.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: https://www.racc.edu/about-racc/clery

About Reading Area Community College

Reading Area Community College (RACC) is an accredited, comprehensive, open-enrollment education institution that provides the following: Associate degree, Certificate and Diploma Programs; career-focused training; transitional coursework; skills training for business and industry; personal enrichment programs and public service activities. Sponsored by Berks County, the College provides affordable access to meet identified community educational needs. Students from every age, race, religion and many different countries throughout the world choose to study here. Those who are seeking degrees at the college are attracted to programs like nursing, respiratory care, criminal justice and business. Other people pursue individual courses to brush up on a skill or interest, or pursue certification in a variety of subjects. The Community Education/Workforce Development division offers programs like dental assisting, home health aide and GED preparation.