Administrative Supervisor

Company Overview

OneHealth is a fast growing company in the Health Insurance and Employee Benefits space. We expect a high level of initiative, performance, execution, and accountability from every member of our team. In return, we offer unmatched opportunities for growth, meaningful bonuses, career advancement, and the chance to help shape the future of a company with real momentum.

We are committed to constant improvement. Our mission is to deliver a best-in-class experience to our partners, brokers, and clients. Our core offering is a premium Major Medical Health Plan that uses the Cigna PPO Network. While we are a Private Health Plan at our core, our competitive edge comes from the technology, marketing, processes, and systems we have built that often exceed what even the largest carriers can offer.

We take pride in being a service first organization. We do not settle for average. In an industry where the bar is often low, we aim to raise it every day. OneHealth is a place where progress is constant and challenges are embraced. It is fast paced and full of opportunity, with fresh problems to solve, new wins to celebrate, and momentum that keeps growing. We are building a company with purpose, and we are building it together.

If you want a job with a paycheck, this is not the place. If you want a career where you can challenge yourself, where your effort is respected, your results are rewarded, and your potential is unlimited, we want to hear from you.

Role Overview

The Administrative Supervisor is responsible for overseeing the day-to-day administrative operations of the organization and ensuring administrative functions are organized, efficient, and aligned with company priorities. This role provides direct oversight and support to the Office Manager, Executive Assistant, and assigned contractors, serving as a central point of coordination for administrative activities and operational needs across the organization**.** to oversee day-to-day administrative operations and support efficient coordination across the organization.

Key Responsibilities

The Administrative Supervisor will support the organization’s daily administrative functions, maintain efficient processes, and coordinate across teams to ensure operational needs are addressed accurately and timely. Your key responsibilities include:

Team Leadership & Oversight

• Provide direct supervision and day-to-day guidance to the Office Manager, Executive Assistant, and all contractors.
• Ensure appropriate coverage across the administrative team and provide direct coverage as needed during PTO, absences, or staffing gaps to maintain seamless daily operations.
• Establish clear expectations, priorities, deadlines, and accountability for the administrative team.
• Delegate assignments based on organizational needs, workload, and individual responsibilities.
• Conduct regular check-ins to review priorities, progress, challenges, and upcoming deadlines.
• Monitor performance and provide coaching, feedback, and support as needed.
• Ensure appropriate coverage and continuity of administrative responsibilities during absences or periods of increased workload.

Administrative Operations

• Oversee day-to-day administrative operations to ensure processes are efficient, organized, and completed accurately.
• Develop, maintain, and improve administrative procedures, workflows, checklists, and SOPs.
• Ensure administrative records, documents, files, and shared resources are properly maintained and organized.
• Identify operational gaps and recommend solutions to improve efficiency and consistency.
• Serve as an escalation point for administrative questions, challenges, and competing priorities.

Leadership Support

• Serve as a liaison between the administrative team, department managers, and executive leadership.
• Provide leadership with updates on administrative priorities, projects, staffing needs, and operational concerns.
• Anticipate administrative needs and proactively address issues before they impact operations.
• Take on additional administrative or operational initiatives based on evolving company needs.

Process Improvement & Organization

• Evaluate administrative processes and identify opportunities for greater efficiency.
• Create standardized templates, trackers, procedures, and organizational systems.
• Ensure administrative processes are consistently followed across the team.
• Help implement new administrative systems, tools, and procedures as the organization grows.

Required Qualifications

• 3+ years of experience in administration, office management, business operations, or a related role.
• Experience coordinating schedules, documentation, meetings, and administrative processes.
• Strong written and verbal communication skills.
• Proficiency with standard business and productivity software.
• Demonstrated ability to manage multiple priorities, deadlines, and requests simultaneously.
• Experience handling confidential and sensitive information with professionalism and discretion.
• Experience supporting leadership and coordinating across departments preferred.
• Experience within healthcare, health insurance, employee benefits, or a related industry preferred.

Skills & Attributes

• Strong organizational and administrative capabilities.
• Excellent communication and interpersonal skills.
• Effective time management and prioritization.
• Strong attention to detail and accuracy.
• Effective cross-functional coordination.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and deadlines.
• Adaptable in a fast-paced, evolving environment.

Personal Traits

• Proactive, dependable, and accountable.
• Professional and composed.
• Highly organized and detail-oriented.
• Self-motivated with a strong sense of ownership.
• Collaborative and service-oriented.
• Discreet and trustworthy.
• Adaptable and resourceful.
• Consistent in follow-through and execution.

Compensation & Benefits

• Base salary: $75,000 to $84,000 annually based on experience
• Annual performance based bonuses
• Full-time employment with a comprehensive benefits package including health, dental, vision, and 401(k)
• Paid time off and professional development opportunities

Why Join Us?

• Work closely with leadership to strengthen underwriting and business operations and internal infrastructure
• Be part of a company that values accountability, precision, and high standards
• Grow with an organization that rewards strong performance and operational excellence

Pay: $75,000.00 - $84,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person