Administrative Supervisor | Onsite - Mckinley West

About the role

The Admin Supervisor is responsible for overseeing the day-to-day operations of the General Administration function across assigned sites. The role focuses on ensuring the effective management of site amenities (e.g., pantry/cafeteria, gym, rest areas, and other common facilities) and maintaining high service standards to meet the expectations of employees, stakeholders, and guests in support of business operations. The Admin Supervisor reports to the Admin Services Asst Manager and serves as the primary point of contact for site-level administrative concerns, escalations, and resolutions.

Key responsibilities

• Ensure smooth operational execution of administrative services and support site requirements such as branding installations, client audits, visits, and management walkthroughs
• Ensure compliance with service-level agreements (SLAs)
• Supervise on-site administrative personnel and coordinate with cross-functional teams to address site-specific needs
• Monitor operational budgets, track expenses, and assist in managing cost variances to support fiscal efficiency
• Monitor ticket requests, identify trends, and recommend improvements to optimize cost, time, and resource utilization
• Coordinate with vendors and monitor their performance to ensure service providers meet agreed standards
• Support training and coaching of team members and promote continuous improvement
• Assist in Business Continuity Planning (BCP) initiatives, including pantry provisions, extended rest area utilization, and other operational requirements during emergencies

About you

• Strong reportorial and analytical skills required