Administrative Support Assistant (Short term/Immediate start)

We are currently looking for a motivated and reliable Administrative Support Assistant to help us with a range of short-term projects and patient engagement work. This is an ideal opportunity for someone seeking flexible hours, temporary work or additional employment alongside other commitments.

About the Role

This role is primarily focused on supporting our patients and practice teams by making contact with patients via telephone, text message and email to assist with appointment booking and other healthcare initiatives.

You will also provide valuable administrative support to our Business Intelligence Manager and wider practice team, helping to ensure key projects and patient services run smoothly and efficiently.

What You'll Be Doing

• Contacting patients by telephone, text, and email regarding appointments and healthcare programmes
• Booking appointments and updating patient records
• Supporting administrative projects across the practice
• Assisting the Business Intelligence Manager with data and operational tasks
• Providing general administrative support to clinical and non-clinical staff
• Handling confidential information professionally and in accordance with data protection requirements
• Contributing to the delivery of an excellent patient experience

What We're Looking For

We would love to hear from you if you:

• Have strong administrative or office experience
• Are confident and professional when speaking with people on the telephone
• Have excellent written communication skills
• Are organised, accurate, and able to manage your workload effectively
• Are comfortable using Microsoft Office and other computer systems
• Can work independently while also supporting a wider team
• Have a positive, flexible, and patient-focused approach

Previous experience within healthcare administration would be advantageous but is not essential.

Flexibility That Works Around You

We recognise that not everyone is looking for a traditional long-term role. We are primarily seeking support for short-term projects and additional workload, and we can be flexible regarding.

Number of hours per week, working days, start and finish times. Initially looking for around 3 to 6 weeks work of around 15-36 hours per week.

For the right candidate, there may also be opportunities to become involved in future projects or longer-term roles as they arise.

If you are looking for a flexible administrative role where you can make a real difference to patient care while fitting work around your existing commitments, we would be delighted to hear from you.

Pay: £12.71 per hour

Expected hours: 15.0 – 36.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person