Administrative Support Technician - Limited Service

Job Characteristics

• PART-TIME JOB OPPORTUNITY***

ADMINISTRATIVE SUPPORT TECHNICIAN - LIMITED SERVICE The City of Concord is accepting applications for part-time Limited Service Administrative Support Technician positions. There is one vacancy at this time, in the Engineering Division of the Community Development Department, but this recruitment may be used for future Administrative Support Technician vacancies Citywide.

• Engineering: $26.85 - $29.64

What You Will Be Doing The Administrative Support Technician in the Engineering Division of the Community Development Department will support records management projects, organizing engineering plans and related project documents. This position will help evaluate existing engineering records, identify and categorize documents, and ensure information is accurately captured and organized within the City’s records management system. The ideal candidate will be interested in engineering and construction and comfortable working with technical drawings and project documentation.

The schedule is approximately 30 hours per week, generally between 8:00 a.m. and 3:00 p.m., Monday through Friday, excluding holidays. The assignment is anticipated to end by June 2027.

When Assigned To Engineering, The Ideal Candidate The successful candidate will be highly detail-oriented, organized, and comfortable working independently with large volumes of technical records. The ability to read and interpret basic engineering and related documents is highly desirable. Experience with records management, document control, engineering or construction documentation, electronic document management systems, or municipal/public works records is a plus.

Strong computer skills and the ability to learn new electronic records systems are important. The individual should maintain accurate records, follow established procedures, and exercise good judgment when reviewing historical documents. Because this project involves detailed review of engineering records, accuracy, consistency, and attention to detail are essential.

SELECTION PROCESS

• Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs.
• All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview.
• Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI live scan. See below for more information.

Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

Helpful Tips When Applying

• It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process.
• When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying.
• Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform.
• Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long.

Examples of duties include, but are not limited to

When Assigned To Engineering

• Review engineering plans and other project-related documents to identify key information and determine the appropriate record classification.
• Organize and prepare records for scanning, electronic storage, and indexing while ensuring documents are complete, legible, and properly associated with the appropriate project or facility.
• Enter and verify metadata and other information in the City's electronic records management system, maintaining a high level of accuracy and consistency.
• Identify duplicate, incomplete, or misclassified reports and help resolve discrepancies.
• May assist with quality control by reviewing previously scanned or indexed documents and making corrections as needed.
• Other duties as assigned.

Qualifications Knowledge of:

• Alphabetic and numeric filing, indexing, and cross-referencing methods
• Basic arithmetic
• Office work procedures and practices, including the operation of commonly used office machines
• Word processing applications like Word, Excel and Publisher
• Principles and processes for providing internal and external customer service

Ability To

• Work with complex and sensitive files and record systems
• Make simple mathematical calculations
• Understand and carry out oral and wrtten instructions
• Convey written and/or non-written information effectively
• Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing
• Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate
• Maintain appropriate attention to detail based on the complexity of work performed
• Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions

Education : Satisfactory completion of high school or equivalent. Select assignments may have additional requirements.

Experience : Two years of customer service experience. Select assignments may have additional requirements.

Other Select assignments may require the possession of a valid California Class C Driver’s License and a satisfactory driving record as a condition of initial and continued employment.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or [email protected] to the final filing date.

This position is not eligible for benefits.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

This is a part time, limited service position. The schedule is approximately 30hours per week, depending on assignment, generally between 8:30 a.m. and 5 p.m., Monday through Thursday, excluding holidays. This assignment is temporary.

• I acknowledge that I have read, understood, and that I agree to the above statement.

03

Which best describes your highest level of education?

• Some high school
• High school diploma or equivalent
• Some college
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

04

How many years of clerical experience do you have?

• 0 to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years or more

05

Please check all of the programs with which you have paid working experience. Lack of experience is not a disqualifier and training may be provided.

• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Onbase Client
• Accela

06

This position may require driving between city locations. Do you have a valid California driver's license?

• Yes
• No

07

Which assignment are you applying for? You may indicate more than one assignment. The current vacancies are in the Public Works Department, and in both the Housing and Engineering Divisions of the Community Development Department.

08

Is there any other information you would like to provide to help us assess your qualifications for this position?

09

NOTIFICATION VIA EMAIL: All future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. We strongly encourage you to use an email address that is your own and that you check regularly. Adjust spam and/or other filters so that our emails are accepted. We are not responsible for the non-delivery of our emails or if you do not check your email and respond on a timely basis.

• I acknowledge that I have read, understood, and that I agree to the above statement.
• Required Question