Administrative/IT Assistant

Description:

Optimal Home Care is looking for an Administrative/IT Assistant to join our team!

About us:

Optimal Home Care is a trusted and growing agency serving the great Colorado area. Optimal is a Colorado owned and operated home health agency that has been serving patients since 2004. The culture at Optimal is what sets us apart. At Optimal Home Care you are not just a number. We are big enough to provide you with the support and resources you need to provide the highest possible patient care, but small enough to give you the culture and mission you’re looking for.

Optimal Home Care is devoted to helping our patients achieve and maintain the best possible quality of life. Our mission is to improve and restore our clients’ lives through quality patient care, innovative specialty health care programs and state of the art technology. The Optimal team embodies compassion, heart, patience, empathy, and competence to meet our patient’s needs.

Core values: Commitment, Advocacy, Respect, Excellence

Why Optimal Home Care:

• Family Oriented Company
• Dedicated intake and scheduling team that support you and your patients
• Supportive work environment with opportunity to learn and develop
• Competitive benefits package
• 401K plan
• PTO

Tasks/Duties & Job Responsibilities:

• Receive phone call and direct them to appropriate recipient.
• Maintain up-to-date, accurate client virtual files.
• Maintain efficient paperwork flow. Help/organize and may order office and medical supplies/equipment.
• Assist the opening of new cases by obtaining all necessary information. Complete all required forms, records, including changes of status for the clients and staff.
• Provide input into the computer concerning all new cases, monitor any changes in client and staff records transmitted by service unit.
• Is responsible for verifying all computer changes related to clients and staff.
• Maintain weekly summary of case activity.
• Make recommendations to improve efficiency and effectiveness of paper flow and office processes.
• Maintain a filing system of all computer documentation materials related to scheduling/office operations.
• Input all client and schedule data.
• Computer operations-backup, lists.
• Assist in the training of new administrative assistant (i.e.
• Documentation, preparing reports, data entry etc).
• Management may assign projects that is related to his/her scope of work from time to time.
• Other work as may be required
• Complies with agency Policies and Procedures as well as Employee Handbook detailing Human Resources policies.
• Other duties / responsibilities that support the agency’s core values of Commitment, Advocacy, Respect, and Excellence.
• Completes emergency preparedness training as identified as appropriate for this employee level.
• Participates in exercises and drills for emergency preparedness, as required.
• Other duties and tasks as assigned by the Optimal Home Care Emergency Command Center communication tree in the event of a local, regional or national emergency and/or disaster.

Requirements:

Education:

• Bachelor’s degree from an accredited college or university
• Computer Science major preferred

Experience:

• One to three years of computer and general office duty skills required preferably in a Home Care agency setting. Intermediate experience in Excel, Word, Outlook, Adobe preferred.
• Effective with both written and verbal communication
• Strong organizational skills and a detailed orientation
• Possess adequate and effective interpersonal skills
• Physically capable to perform basic office type duties