Administrator & Scheduler - Thames

Protecting the health of our water.
We believe that’s worth caring about.

About Us

At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.

So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.

About the job:

We’re looking for an experienced Administrator & Scheduler to join our team in Thames.

The role involves:

• Plan and schedule work orders to meet contract requirements while maximising productivity and minimising downtime.
• Maintain accurate job data, documentation, and financial records to support timely invoicing and monthly claims.
• Coordinate rounds planning and assist with process improvements to ensure efficient delivery of services.
• Provide general administrative support including payroll input, procurement, reporting, and record management.
• Work closely with field teams and managers to resolve scheduling challenges and keep operations running smoothly.

What you’ll need:

• Minimum of 2 years’ experience and/or relevant qualifications (NCEA Level 3 or equivalent NZ Certificate).
• Proficient in Microsoft Office and confident using digital tools and business systems.
• Strong reporting skills with the ability to prepare clear and accurate reports.
• Highly accurate and reliable, ensuring tasks are completed on time and to a high standard.
• Excellent interpersonal skills with the ability to build and maintain strong relationships with clients and colleagues.
• Proactive and self-motivated, with a focus on anticipating needs and providing support before issues arise.
• Strong written communication skills, with the ability to produce clear and accurate documents.

All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and alcohol testing.

If you have any further questions, please email [email protected]

Benefits and culture:

At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong:

• Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
• Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.
• Employee benefits and discounts via BOOST.
• Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter.
• Our culture values different perspectives and we provide mentorship and training to help all team members succeed and progress in their careers.

Find out more:

Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.

We encourage all applicants, regardless of their background or experience, to apply if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.