Administrator / Client Services Coordinator – Accounting

$70,000 – $95,000 + super | Melbourne | Full time

Our client is a well established accounting and advisory firm seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.

This is a varied, client facing role supporting the day to day operations of the practice and working closely with accountants and senior staff. You’ll be involved across client service, practice administration, ATO and ASIC processes, and accounting support, making this a great opportunity for someone looking to build a long-term career within the accounting industry.

The role would suit someone with 2+ years’ experience within an accounting firm who is professional, organised, client-focused and confident managing a varied workload.

Key Responsibilities

• Provide day-to-day administration and client service support across the accounting practice
• Manage client documentation, records, payments, onboarding and general practice administration
• Assist with ATO correspondence, client updates, payment plans, GIC remission requests and lodgement processes
• Support IAS/BAS lodgements and taxation compliance requirements
• Assist with ASIC compliance, including company lodgements, statutory records and client registers
• Coordinate front-of-house and client communications, including meeting and greeting clients, answering calls and managing enquiries
• Maintain client databases, workflow systems and compliance documentation

About You

• 2+ years’ experience in administration, client services or reception within professional services, ideally accounting
• Strong understanding of accounting practice administration and client processes
• Exposure to ATO and/or ASIC processes is highly regarded
• Experience with Xero, XPM, FYI Docs, FuseDocs, FuseSign and ATOmate is highly regarded
• Professional presentation and excellent written and verbal communication skills
• Strong client service skills and confidence liaising with a range of stakeholders
• Excellent organisation and time management skills
• Ability to prioritise competing deadlines and work effectively under pressure
• Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
• Proactive, reliable and willing to take initiative
• A genuine interest in developing your career within the accounting and professional services sector

What's On Offer

• Join a well-established and reputable accounting and advisory firm
• A varied role combining client service, administration and accounting support
• Work closely with experienced accountants and senior professionals
• Supportive and collaborative team environment
• Long-term career development opportunities
• Opportunity to build your accounting practice knowledge and take on additional responsibilities over time
• $70,000 – $95,000 + super, depending on experience

If you're an experienced Administrator or Client Services Coordinator looking for your next opportunity within accounting, I’d love to hear from you.

If This Isn't The Role For You?

I’m currently recruiting a range of Business Support opportunities across the accounting and professional services sector, including:

• Receptionist

• Administrator

• Team Leader

• Personal Assistant

• Executive Assistant

• Office Manager

• Practice Manager

We recruit across Melbourne, Sydney, Adelaide, Perth and Brisbane, so please feel free to reach out for a confidential conversation about other opportunities.

Apply now or contact Emma directly for a confidential chat.

[email protected]
[0434 543 233](tel:0434 543 233)