Administrator

Position Title: Administrator
Location: Novi, MI
Facility: Nursing and Rehab Service Center of Novi

Position Summary:
The Administrator serves as the operational leader of the facility, overseeing all aspects of daily management, clinical coordination, financial performance, and regulatory compliance. This role is responsible for ensuring high-quality resident care while maintaining efficient business operations. The Administrator represents the organization within the community and fosters a professional, supportive environment for staff and residents.

This position requires strong leadership, sound judgment, and the ability to effectively balance clinical and operational priorities in a long-term care setting.

Key Responsibilities:

• Provide leadership, mentorship, and development for department leaders and staff, promoting a culture of professionalism and accountability.
• Oversee daily operations to ensure alignment with organizational goals, performance expectations, and budgetary guidelines.
• Contribute to the development and execution of the annual operating plan and financial targets.
• Monitor and manage census growth, revenue cycle performance, and overall financial outcomes.
• Ensure delivery of high-quality resident care in collaboration with clinical leadership.
• Maintain compliance with all applicable local, state, and federal regulations.
• Develop and implement strategic plans to support operational success and quality outcomes.
• Review performance metrics regularly and collaborate with department heads to achieve established goals.
• Oversee admissions processes to ensure appropriate placement based on resident needs and financial criteria.
• Monitor accounts receivable and support effective revenue collection processes.
• Lead performance improvement initiatives to identify opportunities and resolve operational challenges.
• Address employee concerns in coordination with human resources, fostering a positive workplace culture.
• Enforce policies and provide coaching or corrective action when necessary.
• Review and approve payroll and staffing allocations to meet operational needs.
• Ensure appropriate staffing levels and reallocate resources as needed to maintain quality care.
• Promote resident satisfaction by reviewing feedback and implementing improvements.
• Monitor workplace safety initiatives and claims management efforts.
• Ensure accurate and timely reporting in accordance with regulatory requirements.
• Perform additional duties as assigned.

Qualifications and Skills:

• Strong written and verbal communication skills.
• Demonstrated leadership and team development abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving and decision-making skills.
• Understanding of operational processes and continuous improvement practices.
• Ability to interact professionally with a wide range of individuals and manage sensitive situations.
• Strong organizational and resource management capabilities.
• Proficiency in basic computer applications, including Microsoft Office programs.

Education and Experience:

• Current Nursing Home Administrator license in the state of Michigan.
• Bachelor’s degree preferred; advanced degree a plus.
• Previous leadership experience in a skilled nursing or long-term care environment required.

Physical Requirements:

• Flexibility to work varied schedules, including on-call availability as needed.
• Ability to perform tasks involving walking, standing, bending, lifting, and extended periods of sitting.
• Capability to carry out physical activities with or without reasonable accommodation.
• Adherence to workplace safety standards and protocols.

Benefits:

• Retirement savings plan
• Health, dental, vision, and disability coverage
• Employee support programs
• Training and professional development opportunities
• Paid time off
• Career advancement opportunities